Principal Strategic Product Consultant

Job Description

We’re looking for a Principal Strategic Product Consultant to support the specialization of our Financial Management and Preconstruction product lines for Owners. In this role, you’ll leverage your consultative-mindset and knowledge of the real estate development and construction industry and Procore’s software platforms to provide property owner clients with best practices on utilizing the systems. You’ll partner with Implementation and Customer Success Managers to supplement client training with technical knowledge of cloud-based software and Procore platform expertise. Successful candidates are technology enthusiasts and promoters of modernizing the construction industry.

This position reports to the Manager, Strategic Product Consultants, and can be based in our Carpinteria, CA, Austin, TX, New York, NY offices or work remotely from a US location.

This is not an independent contractor position. We’re looking for someone to join us immediately.

What you’ll do:

• Work with Implementation Managers to develop clients business process to align with Procore standard operating procedures through training and consultation
• Conduct group consultations, training and in-person sessions to educate clients on Procore tools and defines best practices
• Leverage knowledge of business operations, real estate development as well as the construction industry to improve client business processes in Procore and across the client’s entire organization
• Provide the highest level of service and education to Procore’s clients through clear and effective communication
• Foster a positive team culture by onboarding, training, and mentoring team members
• Collaborate with all levels of the Procore organization to develop best practices and drive Procore’s evolution as a market leader
• Develop a mastery of Procore’s product offerings, business model, services, emerging technologies, and Customer Success best practices
• Up to 50% travel to client sites, industry events, and other Procore offices

What we’re looking for:

• Real estate development and construction industry professionals with 8+ years of experience looking to transition into a fast-paced software training and advisory role
• Previous experience in management, operation, advisory and product consulting will be considered with appropriate experience
• Previous experience as a Consultant, Project Director, Project Manager or Operations Manager
• Experience conducting client discover sessions, creating operational workflows as well as delivering client onsite presentations and consultations
• Experience with project development, including scope definition, site selection, due diligence, entitlements, design, permitting, procurement, budget, schedule, and construction
• Experience with take-offs, estimates/proposals, bid management and bid leveling, and buyout and contract negotiations
• Experience with contracts (lump/stipulated sum, cost plus, and guaranteed maximum price), change orders, and …