Principal Program Manager - Technical

Product Owner, InstructLab (Principal Program Manager) - Boston, MA

Company Description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, virtualization and AI technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job Summary

Red Hat’s InstructLab & Granite team is looking for a product owner to join our team - help us democratize AI with open source! In this role, you’ll serve as a key liaison from our engineering teams to product management and contribute directly to Red Hat’s rapidly growing AI/ML (artificial intelligence and machine learning) family of products. This is a very exciting opportunity to be at the forefront of the evolution of AI.

This role is critical in enabling our teams to succeed with clear strategic definition and governance of priorities teams are asked to work on. In addition, you will help shape and drive the implementation of Agile practices aligned with the work breakdown of priorities. 

The ideal candidate will be a highly collaborative individual with a strong understanding of the product development lifecycle, excellent communication skills, and passion for working on complex and fast-paced projects.

This position reports directly to the Manager of Software Engineering for InstructLab. This position must have the ability to partner collaboratively in our Boston, MA office at least 3 days per week.

Primary Job Responsibilities

• Champions product vision and strategy across the portfolio and in partnership with architects, tech leads, and management toward enabling execution for teams and maximizing customer impact

• Serve as product ambassador internally and externally, sharing knowledge and answering questions

• Enables and unblocks teams in planning work, accepting work, managing risks, managing scope, and negotiating prioritization trade-offs

• Facilitates product roadmaps through the unified backlog, linkage to team backlogs, grooming of the backlogs, and ceremonies to drive alignment between product and engineering

• Owns the definition of the backlog through definition of done, acceptance criteria, strategic value, product requirements, and more

• Represents work breakdown through the full definition of done across various stakeholders (dependent work, QE, docs, and more)

• Helps facilitate the management of product-related data and success metrics for priorities and for product feedback loops

• Drives effective management of status through automation, reporting, and ceremonies

• Promotes continuous improvement across teams in practice toward responsible planning and accountability

• Ensures alignment between key stakeholders; works with them to communicate plans, changes, and drive to ensure teams can benefit from automated reporting and health tracking, and drive tradeoff conversations when necessary

Required Skills

• Five or more years of experience in product development

• In-depth knowledge of agile methodology for project management

• Advanced  use of Atlassian Jira for team work management 

• Understanding of business value related to features and functions

• Demonstrated aptitude and eagerness to learn from a new environment and make an impact quickly 

• Clear and concise written and verbal communication, presentation, and leadership skills

• Sharp analytical and problem-solving skills

• Ability to effectively manage conflicting needs of stakeholders

• Passion for collaboration

#LI-JC1

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. 

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits
●    Comprehensive medical, dental, and vision coverage
●    Flexible Spending Account - healthcare and dependent care
●    Health Savings Account - high deductible medical plan
●    Retirement 401(k) with employer match
●    Paid time off and holidays
●    Paid parental leave plans for all new parents
●    Leave benefits including disability, paid family medical leave, and paid military leave
●    Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! 

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. 

Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.