Principal Partner Solutions Strategist - ITSM, AMER

Overview

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

At Atlassian, we are on a mission to help our customers compete and win in the modern, digital economy. We have built a multi-billion-dollar, fast-growing software business with over 300,000 paying customers, and millions of users around the globe. Many of these organisations acquire Atlassian tools through our global network of partners, who deliver a diverse range of enterprise solutions - such as those powered by our Jira Service Management (JSM) product, where Atlassian and our partners are working to disrupt the current Service Management market space.

We are seeking a highly experienced Principal Partner Solutions Strategist for a key role within our Partner Solutions Acceleration team. This individual will drive our AMER Service Management Partner Solutions strategy, capability and channel development. By taking a macro view, you will establish a plan to drive partner capability, and drive expansion of the partner community. You will collaborate with the Channel Teams and Partner managers, Marketing, Sales, Solution Architects and play a key part in a global team dedicated to ensuring the success of partners both new and existing in one of our fastest growing segments.

There is simply not a more exciting and impactful service management practice building opportunity anywhere. Is this the opportunity for you?

Responsibilities

• Establish a regional capability and enablement strategy in collaboration with Regional Solution Strategists/Architects, Channel, Programs, Sales, Product and Marketing team to grow and accelerate our Service Management partner eco-system.

• Provide leadership, guidance and work collaboratively with Atlassian partners to create packaged implementation of ITSM/ESM services, solutions/offerings and GTM strategy based on JSM.

• Conduct JSM capability and enablement workshops with partners.

• Collaborate with Solution Partners in designing (co-sell) and delivering (co-delivery) customer deals.

• Deliver Thought Leadership on Atlassian capabilities at industry events.

• Lead AMER channel efforts focused on Service Management Solution market success.

• Team with Enterprise Sales on educating them on partner capabilities and optimizing the co-selling motion.

• Align and collaborate with counterparts in the Product, Channel and Sales organization to drive results.

• Collaborate across Atlassian to build and deliver a …