Platform Developer - Partner Relationship Management (PRM) , Remote (United States)

Company Description

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.

Job Description

The PRM Platform Developer will be responsible for operating and maintaining the Partner Relationship Management (PRM) platform within Dynatrace, ensuring service delivery and the required Partner business outcomes.

You will be responsible for the day-to-day management, understanding the Partner program requirements and the platform fit for purpose, through impeccable features and functionality of the solution.

This role will work together with the PRM provider and the Dynatrace internal teams, guaranteeing the correct usage of the platform and alignment and integration with Dynatrace processes.

Your role within the team

• Platform administration
• User setup and maintenance
• Setup workflows to automate business processes
• Creation of new pages, including the conceptualizing and implementing of creative ideas in line with Dynatrace' branding
• Content and assets management
• Define and establish reporting both on site usage and on business activity
• Document processes
• Maximizing the adoption of the PRM module capabilities
• User education and promotion of core processes and capabilities of platform

Qualifications

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 1+ years of experience in prgramming/development

Preferred Requirements:

• Experience programming with Front-end technologies such as HTML, CSS, and JavaScript.
• Business Analysis skills to organize and execute projects that align with the business workflow
• Capacity to understand the end-user problems, discovering the right solutions, and implementing processes that simplify the information management and collaboration
• Translate customer needs into technical details
• CRM skills, Salesforce experience preferred
• Visual design skills and creative thinking
• Effective communication and Organizational skills
• Fluent level of English, written and spoken

Additional Information

Why you will love selling and working with our Dynatrace platform

• Dynatrace is a leader in unified observability and security. 
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading …