North American Supplier Relationship Manager, Home
United States, Remote
OUR STORY
Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price.
OUR VALUES
Customer First. Customer satisfaction is our highest priority.
High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about.
Essential design. We don’t chase trends, and we don’t sell everything. We’re expert curators that find the very best and bring it to you at the lowest prices.
Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners.
Environmentally and Socially conscious. We’re committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers.
OUR TEAM AND SUCCESS
Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.
RESPONSIBILITIES:
- Expand current home vendor base by sourcing and onboarding new 3P dropship home vendors across furniture, rugs, lighting, decor, housewares, and renovation categories
- Negotiate with new and existing 3P vendors to optimize performance, cost structure, exclusivity, and other strategic initiatives on behalf of Quince
- Ensure vendors consistently meet Quince’s SLAs, including maintaining exceptional quality standards, fast lead times, and adherence to forecasts to keep inventory in stock
- Support product setup and PDP optimization for products sourced from 3P partners
- Collaborate with merchants to weigh the costs and benefits of sourcing via 3P dropship compared to Quince’s traditional 1P inventory model
- Analyze vendor and category performance to suggest growth levers and assortment opportunities driven by strategic vendor partnerships
- Serve as a senior internal and external escalation point, often involving negotiations with C-suite members from our external partners
- Identify and drive internal process opportunities, such as vendor portal and inventory management improvements, to ensure Quince is a highly sought after brand to partner with
- Collaborate with vendors to collect strategic performance insights that inform merchants’ curation decisions
- Act as an ambassador to our partners in all interactions, building and deepening our relationships through continuous improvement
REQUIREMENTS:
- 8+ years of retail sourcing or category management experience in the home category, preferably with luxury expertise
- Proven track record of success in developing relationships with internal and external stakeholders, working collaboratively and negotiating across cross-functional teams
- Track record of leading successful commercial negotiations
- Existing relationships and trust with key 3P home vendors is a plus
- Deep understanding of the product development process, utilizing factory and vendor expertise to effectively bring new products to market very quickly
- Track record in supply chain management or operations contributing to a well-rounded understanding of the retail landscape and ability to support cross-functional projects for new category launches
- Highly organized, detail-oriented and analytical with focus on execution, problem-solving, improving processes and brand enhancement
- Continuous learner and highly curious; always open to considering new perspectives; proactive when changing course and facing added challenges
- Excellent written and verbal communication, presentation, and interpersonal skills
- Motivated by working in a fast-paced collaborative environment, where flexibility to stretch into or out of functional comfort zones is crucial for team success
- Bachelor’s Degree, preferred
We rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. Bonus eligibility varies by role and is determined based on the position’s impact and contribution to our strategic goals.
Pay Range$140,000—$160,000 USDQuince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.Security Advisory: Beware of Frauds
At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.
ApplyJob Profile
Bonus eligibility Equal employment opportunities
Tasks- Analyze vendor performance
- Build relationships with partners
- Collaborate with vendors
- Drive internal process improvements
- Ensure quality standards
- Expand vendor base
- Negotiate with vendors
- Support product setup
Analytical Category management Communication Customer Satisfaction Data analysis Interpersonal Negotiation Presentation Problem-solving Process Improvement Product Development Recruiting Retail Sourcing Sourcing Supply chain management Vendor Management
Experience8 years
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9