National Accounts Health Engagement Manager(Remote)

Band 4 – Health Engagement Manager

Role Summary:

Oversees and develops wellbeing professionals who influence client organizational wellbeing and vitality strategies. Utilizes in-depth professional knowledge and experience to set departmental goals which align with functional strategy. Champions the execution of projects/initiatives that align to team performance and segment/enterprise business goals. Establishes operational objectives and work plans, and delegates assignments to functional team. Frequently advises team on moderately complex matters and develops resolution strategy for role-related escalations.

Responsibilities:

• Coaching and managing performance
• Developing and implementing individual development action plans support efforts to align with business strategy and goals
• Setting clear and appropriate performance expectations. Evaluates and provides timely feedback on performance against those expectations.
• Evaluating strengths and areas of development; career check in mid-year and year-end performance review discussions
• Collaborates with peer leaders and key matrix partners
• Models critical organizational wellbeing strategy skills and acts as a subject matter expert for direct reports and National Account team members as necessary
• Participates as a key member of hiring process for new team members
• Stays abreast of key market trends and third-party wellness vendor landscape
• Demonstrates knowledge of Cigna products and services

Qualifications:

• Demonstrated ability to lead and influence others
• Expert knowledge (min 3+ years) in healthcare with large national clients, including many or all of the following: people management, product knowledge, marketing processes, sales practices, account management and knowledge of administrative operations
• Strong persuasion skills and effective communicator; possesses excellent relationship-building skills
• Demonstrated planning/organizational skills; ability to plan for both the long and short term; ability to work on many issues at once and to prioritize work
• Demonstrated ability to develop strong working relationships with matrix partners in the organization
• Customer focus - ability to meet client expectations and act with a strong focus on how to deliver
• Excellent verbal and written communication skills; confident and credible presenter
• College Degree or 5+ years equivalent related experience
• Can work and lead a team independently
• Demonstrated examples of critical thinking and execution
• Excellent communication, negotiation, influencing skills; exhibits courage

Competencies:

• Building Effective Teams  Blends people into inclusive teams; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work, defines success in terms of the whole team; creates a feeling of belonging to the team.
• Organizational Agility  Focuses on achievement of departmental goals and plays a significant part in achieving functional goals. Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations.
• Action Orientation  Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimal planning, seizes more opportunity than others.
• Dealing with Ambiguity  Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
• Knowledge  Utilizes in-depth professional knowledge and experience to set departmental goals which align with functional strategy.
• Problem Solving Solves unique and complex problems that have a broad impact on the business. Anticipates internal and/or external business challenges and/or regulatory issues

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 89,700 - 149,500 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

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