Manager, Delivery Solutions Architect - HLS

P-5

Candidates in the listed region are encouraged for this role, we are open to remote candidates with a preference in the North East at one of our office hubs.  

Reporting to the Sr Manager, Field Engineering for Healthcare & Life Sciences. You’ll be responsible for building and leading a team of Delivery Solution Architects. DSA’s lead the post sales technical strategy for our largest Enterprise customers, with a focus on ensuring use cases go into production as quickly and smoothly as possible. This requires resource orchestration skills and a solid understanding of Databricks technology and the Data+AI ecosystem. 

As a DSA Manager you will shape and monitor the post sales execution strategy for the customers in your region, in close collaboration with our sales, pre-sales and professional services teams as well as partners. You will be responsible for one of the DSA teams in the AMER Regulated Healthcare and Life Sciences (HLS) vertical and you will report to the DSA leader covering the entire AMER Regulated HLS vertical. You will make investment decisions in collaboration with the sales and SA managers for your region. You will help shape and adjust the value proposition of the DSA role for your region and promote it in front of sales teams and customers. 

You will be technical sponsor and thought-leader to a select number of customers. You will hire and coach your team (of Delivery Solution Architects) to prioritize and work with different customer stakeholders up to C-level executives, with the goal of driving usage growth by getting use cases into production, faster. 

The Impact You Will Have:

• Manage a diverse team of Delivery Solution Architects to achieve customer, company, and team goals (usage growth, career growth and hiring)
• Hire, coach, and grow a team of Delivery  Solutions Architects for a company in high-growth mode
• Keep your team of DSA’s ahead of the technical curve. A DSA adds value by maintaining advanced knowledge of the technology stack, and advising customers on the best use of it in their architecture. You will make sure that your team is continuously learning and staying in-line with  the other field functions while consistently exceeding their certification goals
• Assign accounts and distribute work across individuals for optimal customer coverage and team balance
• Inspire the team to be customer obsessed by understanding customer goals, their use cases, and Databricks technology
• Build relationships and partner with Sales, SA, SSA, …