Lead, Technology Leadership Professional
Remote US
We are looking for a well-rounded individual that has experience with many different application engineering technologies. Someone who likes the challenge of learning new applications and technologies, and then helping to develop architectures and designs for them. Someone who will work directly with key stakeholders to define problems and determine solution requirements. This person will work on a highly collaborative team, working together to design and support application solutions for Humana. This person will also need to provide secondary management support as needed. If this sounds like you, then we encourage you to apply.
The Lead Technology Leadership Professional is responsible for all aspects of software or hardware product delivery and performance. The Lead Technology Leadership Professional works on problems of diverse scope and complexity ranging from moderate to substantial.
The Lead Technology Leadership Professional works with design engineering and test team to drive products from design completion to volume production release. Performs various engineering tests to verify and validate product designs. Supports product evaluation and qualification on leading edge technology components. Ensures that production schedules are followed and product(s) meet specifications and quality requirements. Interacts with product engineering, quality, manufacturing and marketing teams to analyze and provide technical support to help resolve customers' product related problems/issues. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, uses independent judgment requiring analysis of variable factors and determining the best course of action.
Accountabilities
- Ability to provide secondary support for Associate Director as needed.
- Understanding of Site Reliability Engineering methodologies.
- Production support of multiple applications and data stores
- Project leadership, tracking, and outcomes
- Participate in architectural, design, and requirements discussions with others on projects
- Track tasks on ADO boards/backlogs
- Moving tasks forward
- Advancing technologies and architectures
- Multi-year goals for applications we support
- Assisting with application support and escalation requests
- Trend & track problems/issues/resolutions
- Relationships with other teams
- Major Outages
- Assist with major outages
- Understanding of escalations and major incident response
- Work with others
- Interact with peers in the department, peers in other departments, leaders (managers/ADs/directors/AVPs/VPs) in other departments, and business.
- Providing IT architecture recommendations/guidance, troubleshooting information, etc.
Use your skills to make an impact
Required Qualifications
- Bachelor's degree or equivalent
- 2 or more years …
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California Dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Illinois Montana Remote US South Dakota Work-At-Home Work-At-Home Requirements Work from a dedicated space Work from a dedicated space lacking ongoing interruptions Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Work from Home in the state of California, Illinois, Montana, or South Dakota
Benefits/Perks401k Retirement Savings Bonus Incentive Bonus incentive plan Career development Career development opportunities Caring community Collaborative team environment Competitive benefits Dental Disability Employee charity matching Employee charity matching program Focus on health Health benefits Health benefits effective day 1 Holidays Jury duty pay Life Life Insurance Medical Paid parental and caregiver leave Paid Time Off Parental and Caregiver Leave Personal holidays Recognition pay Scholarships Scholarships for eligible dependents Social Security Task Support whole-person well-being Time off Tuition Assistance Variety of benefits Vision Vision Benefits Volunteer time Volunteer time off Work-At-Home Work From Home
Tasks- Analysis
- Communicate effectively
- Decision making
- Develop functional strategies
- Incident response
- Manage product delivery
- Provide technical support
- Technical Support
- Training
Analysis Application engineering Application Support Architecture Architecture design Attention to detail AWS Azure BI Business Cloud Collaborative Communication Communications Compensation Consumer Experiences Data Decision making Engineering Functional strategies GCP Healthcare HIPAA Incident Response Insurance ITIL Leadership Management Marketing Medicaid Medicare Metrics Metrics Reporting Network Operations Organization Policy Presentations Problem Resolution Product Evaluation Project leadership Recruitment Security Site Reliability Engineering Six Sigma Software delivery Stakeholder engagement Teams Technical Support Technology Testing Training Troubleshooting Unit Testing Wellness
Experience2 years
EducationAdvanced degree Associate Bachelor's Bachelor's degree Business Communications Education Engineering Healthcare Higher Management Marketing MBA
CertificationsITIL ITIL Certification MBA Six Sigma Six Sigma certification
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9