Lead Solutions Engineer

Our Story

Building a new company in the recession of 2007 was no ordinary task. Yet with passion and foresight, we charted our course, helping to transform the way consumers engage with their phones.

Over the last 17 years, InMobi has built a global Advertising Platform that powers our customers’ growth by helping them engage their audiences and drive real connections.

InMobi has also built a second unicorn, Glance, which is advancing digital consumption and creating a new wave of disruption. Present on 400M devices across India, SEA, Japan and the US – Glance is one of the largest content platforms globally with~200M daily active users.

Overview
As a Lead Solutions Engineer, you would oversee integrations with advertisers, exchanges and ecosystem partners using InMobi’s products to develop innovative solutions and overcoming technical obstacles presented by customers. You would be responsible for guaranteeing the technical aspects of the assigned integrations (both new and ongoing) by providing necessary requirements and technical guidance. You will actively shape the business with your technical expertise, customer focus and passion using InMobi advertising solutions. 

*This role is in-person and onsite in our New York, NY office and is not open to remote locations.

The impact you'll make

• Engage directly with partners, clients and internal stakeholders to provide pre & post-sales advisory using technical expertise
• Provide an outstanding customer experience for all accounts, by setting expectations and anticipating and resolving client technical issues in a timely manner.
• Use your deep technical understanding of our products to drive successful customer adoption
• Act as internal liaison between Regional Sales and Product & Engineering teams along with managing client expectation and communication.
• Manage customer product deployments across internal and external stakeholders.
• Identify, evaluate, and communicate key market and customer requirements from the field to Product/Engineering teams.
• Keep up with industry best practices and products and become a key resource for all client technical issues.
• Demonstrate a passion for developing and deploying best practice technical sales and support processes in a high-growth environment.

The experience you'll need

• 5+ years of experience working on global teams within the advertising technology industry, with significant exposure to mobile and programmatic ad tech ecosystem (Supply and Demand-side)
• Strong problem-solving and conceptual thinking skills, with ability to thrive in ambiguity 
• Strong obsession towards customer success, …