Laboratory Service Sales Representative

Job Description

Agilent’s Service and Support Sales team is committed to excellence in service and innovation in the lab services industry. We are currently seeking a dynamic and self-motivated Service Sales Representative to join our BioM specialty team. You will be responsible for selling laboratory service products to customers with Acea, Bioanalytics, BioTek, Genomics and Seashorse instrumentation. You will own a team quota of $50M annually. This role is perfect for a driven individual who is adept at working both independently and collaboratively with a team to meet and exceed objectives. As a part of this exciting group, you will help us grow our multi-billion dollar business and outpace market growth.

"What's it like to work at Agilent in Sales? Watch the video"

Key Responsibilities:

Responsible for selling services to end-user customers in assigned accounts primarily through inbound and outbound telephone sales activities with occasional on-site visits. Ability to work as an individual while maintaining a team-focused approach will be a key driver to success. This role works within a matrix organizational structure and frequently collaborates internally with other sales teams, service delivery, operations and marketing.

• Develop and maintain strong relationships with new and existing customers.

• Manage the full sales cycle, from prospecting to closing deals and follow-up.

• Provide exceptional customer service and support, handling any roadblocks that customers may face.

• Work closely with the internal team to develop strategies and meet sales targets.

• Prepare and deliver appropriate presentations on products and services.

• Collaborate with team members to achieve better results and drive team success.

• Represents the company to the customer and the customer to the company in all sales-oriented activities.

• Carries team and/or individual quota targets.

Qualifications

• Bachelors, Masters, or other or equivalent in science and/or business field highly preferred; may consider applicants with an equivalent combination of education, training, and validated experience

• 4+ years experience as a sales representative or relevant role

• Ability to translate the value proposition of service as a financial and operational benefit to meet customer needs

• Strong business development, sales negotiating, and sales closing skills

• Must have excellent communication (written and verbal) and partnership skills

• Excellent presentation, planning, and interpersonal skills

• High-level knowledge of instrument support services business

• Confirmed successful project management experience

• Leadership and extraordinary teammate within a cross-functional global matrix environment

• Strong understanding of analytical instrumentation preferred

• Able to interface comfortably at high levels within the customer management structure

• Must …