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11 fresh jobs found
Customer Care Manager
Remote, US Extend logo Extend
BPO Management Quality Monitoring Contact Center Operations Omnichannel Claims management Team Development Vendor Management Performance Management Tableau +9
Mid Full Time
USD 75K+
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Project Manager / SaaS Based Company - Ridgefield Park, New Jersey
United States - New Jersey - Remote, United States Sprinklr logo Sprinklr
ACD/IVR Dialer Delivery solutions Customization solutions SaaS Operations Technical Configuration Solution delivery Contact Center Operations Unified-CXM +23
Mid Full Time
USD 134K+
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Sr. Workforce Analyst (Contact Center)
US Virtual - (Recruiter/TA Use Only), United States Assurant logo Assurant
Staffing management Workforce analysis Avaya Business Continuity Planning Contact Center Operations SLAs Service Level Agreements Partnering Service Contracts +28
Senior Full Time
USD 40K+
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Enterprise Solution Consultant - WEM & AI SME
United States (Remote) Five9 logo Five9
Agent assist technologies Contact center software Sentiment Analysis AI-driven Tools Quality Monitoring Pre-Sales Support Contact Center Operations Software Integration Cloud contact center software +26
Mid Full Time
USD 93K+
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Mortgage Retention Specialist
VIRTUAL59 - REMOTE/TELETRAVAIL - ON - BMO BMO logo BMO
Lending products Credit decisions Call Centre Technology Contact Center Operations Personal banking Call center technology Retail Banking Sales Retail Banking Marketing Promotions +32
Mid Full Time
USD 37K+
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Vendor Management Analyst
Remote-USA Zillow logo Zillow
SOP adherence Contact Center Operations Real Estate Industry Industry knowledge Workforce management Google Docs SOX compliance Parental Leave Bloomberg +32
Mid Full Time
USD 81K+
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VP, Business Development - Remote - US
Remote, Any Location, US Foundever logo Foundever
Contact Center Operations BPO Social Selling CCaaS Contact center Performance Metrics Remote work Sales Strategy Benefits +5
Exec Mid Full Time
USD 170K+
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VP, Business Development
Remote, Any Location, US Foundever logo Foundever
Contact Center Operations BPO Social Selling Client Acquisition CCaaS Contact center Performance Metrics Remote work Sales Strategy +6
Exec Senior Full Time
USD 170K+
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Project Manager - Professional Service, Technical Customer Support, Delivery Consultant
United States - New York Metro Area - Remote Sprinklr logo Sprinklr
Delivery solutions Deployment engineering Solution delivery Customization solutions Implementation project management Contact Center Operations SaaS Operations Technical Configuration Platform Architecture +21
Mid Full Time
USD 147K+
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Transformation Architect- Remote
Remote, Any Location, US Foundever logo Foundever
Call routing platforms Voicebots Transformation architecture Monoliths Process enhancements Contact Center Operations Architectural Patterns Chatbots BPO +35
Senior Full Time
USD 124K+
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Executive Director, Customer Engagement Delivery
Remote - New York College Board logo College Board
Contact Center Operations Fiscal Management Digital Assessment Escalation management Business Process Outsourcing Service Level Agreements Resource Allocation Root Cause Analysis Dashboards +31
Exec Senior Full Time
USD 144K+
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