Inside Sales Representative

At Element Biosciences, we are passionate about our mission to empower the scientific community with more freedom and flexibility to accelerate our collective impact on humanity. We have built a highly efficient product-driven organization where employees can learn, grow, and thrive in a challenging but encouraging environment. We are committed to scientific integrity, collegiality, honesty, objectivity, and openness.

We are seeking an experienced Inside Sales Representative who will play a pivotal role in driving and managing the sales of Element AVITI instruments, consumables and services within an assigned territory. This is an incredible opportunity for someone who is passionate about working closely with other commercial teams to prospect from a wide variety of sources, and to identify the owner of these qualified opportunities. We are looking for candidates with a solid background in pipelining and qualifying sales leads. Experience with capital equipment, sequencing consumables or a combination is a must. This role will report to the Senior Manager, Inside Sales and will be a remote position based in the Northeast.

If you possess the following and want to make a meaningful impact, we invite you to explore this role.

Essential Functions and Responsibilities:

• Meet and/or surpass sales targets for instrument sales, sequencing consumables, and related services at the time of new capital purchase(s) and through the lifetime of the instrument
• Manage the customer sales process through phone, e-mail, web/remote conferencing, and limited on-site visits to promote and further develop Element business
• Work with other commercial teams to prospect and qualify sales leads from a wide variety of sources, to identify the owner of these qualified opportunities, and to route these in Salesforce to the appropriate sales lead
• Achieve and/or exceed all sales and leads targets assigned by commercial leadership
• Effectively manage all inbound/outbound communication with customers
• This includes but is not limited to: lead qualification from events, marketing campaigns and prospecting customer lists; coordinating with internal resources (field sales, field application scientists, product management, commercial leadership) to address customer questions and objections; identifying potential upsell/cross-sell opportunities, and driving increased instrument utilization through the life of the product
• Establish and maintain a strong, positive, and productive relationship with customers and individuals within the organization
• Maintain the Salesforce CRM database for accurate lead qualification, funnel management and forecasting in a timely and complete manner, while maximizing productivity during key selling …