Inside Sales Representation

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What is special about Lighthouse?

Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success. We grow together and are stronger together.

 

What’s unique about this role?

The Inside Sales Representative is responsible for actively engaging with potential clients, understanding their needs, and driving sales through effective communication and relationship-building.

What will this person do?

▪ Lead Generation: Partner with marketing and direct sellers to proactively identify and generate leads through outbound outreach via various channels, including cold calling, email campaigns, and social media outreach.▪ Qualification: Assess and qualify leads to ensure alignment with the company's target customer profile. Gather relevant information to understand customer needs and pain points.▪ Product Knowledge: Develop a deep understanding of the company's products and services to effectively communicate their value propositions to potential customers.▪ Sales Presentations: Conduct compelling and informative product presentations to potential clients, addressing their specific needs and showcasing the benefits of our solutions.▪ Pipeline Management: Manage and nurture the sales pipeline by tracking and following up on leads, maintaining accurate records, and updating the CRM system.▪ Negotiation and Closing: Engage in effective negotiations to close deals and achieve sales targets. Overcome objections and address concerns to secure customer commitment.▪ Customer Relationship Management: Build and maintain strong, long-lasting customer relationships. Provide post-sales support and act as a liaison between customers and the company.▪ Collaboration: Work closely with cross-functional teams, including marketing and customer support, to ensure a seamless customer experience.

 

Bring your passion and together we will shine.  It would also be great if you have the following:

▪ BA or BS degree required ▪ Familiarity with CRM tools like Salesforce.com is a plus but certainly not required▪ Experience supporting a sales team is a plus but certainly not required▪ Experience working with providers of electronic discovery (ESI), attorney document review, or other litigation support services to Fortune 1000 corporations and AM 200 law firms a plus but certainly not requiredProven inside sales experience, preferably in a B2B environment.▪ Strong communication and interpersonal skills.▪ Goal-oriented with a track record of meeting or exceeding sales targets.▪ Ability to work independently and as part of a team.▪ Familiarity with CRM software and sales processes.Positive attitude, resilience, and the ability to adapt in a fast-paced environment. 

Work Environment and Physical Demands

▪ Duties are performed in a typical office environment while at a desk or computer table. Duties require the ability to use a computer, communicate over the telephone, and read printed material, in a quiet and professional setting.▪ Duties may require occasionally working outside normal business hours (evenings and weekends).

Lighthouse celebrates and thrives on diversity and is an Equal Opportunity Employer. We hire, train, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We welcome any talents and contributions you can bring to the team and are deeply committed to growing an environment where everyone can feel safe, is respected, and can show up as themselves. Come as you are!

 

As required by applicable pay transparency laws, Lighthouse complies with compensation disclosure requirements for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location, or other relevant factors. The salary range for this position may be tailored to be lower or higher in different talent markets.

 

The expected pay for this role will range from $69,000 to $75,000 per year. This role will be eligible to participate in an annual bonus or incentive program.

Lighthouse offers a quality comprehensive benefits package including medical, dental, vision, and a 401k with company match.  Company paid benefits also include Life & AD&D, short and long-term disability, telemedicine through 98point6, and other wellness plans.  We offer a generous Flexible PTO program and paid volunteer days.  Employees may also participate in voluntary insurance plans including accident, hospitalization, and critical illness plans as well as pet insurance.  

 

As a trailblazer and catalyst for change, Lighthouse rises to each opportunity to help our clients and our people do what they do best—shine.

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