Inside Sales Development Representative

At Expel, we've got our eye on the long game - and it starts with you. Our customers need to be able to trust us, and that begins the second you get them on the phone or hook them with your email or LinkedIn message. 

Our promise to them: we do what we say, and they will love what we do. We don't use sales jargon, replay tired phrases to describe ourselves, or negotiate like we're trying to sell them a pen (get it??). We want our customers to not only love our product, but feel good about how they get treated during every interaction with us. And that starts with you.

We're a breath of fresh air in an enterprise information security market that's confusing, hostile and dominated by vendors focused on their widget instead of what customers actually want or need. Even if the timing isn't right, we believe we should still offer value because chances are they'll be a customer six or 12 months down the road.

Have people ever described you as ‘innately competitive’? What about an ‘absolute hustler’? If this sounds like you, and you’re ready to build a strong base foundation for your career in cyber security sales - you’re in the right place. We’re looking for our next Go-Getter to join our Inside SDR Team in a high impact role that comes fully stacked with the tools and training for you to set yourself up for success!

In this role, you’ll be working closely with Marketing and Inside Sales Account Executives to learn the in’s and out’s of sales from cradle to grave. You’ll become an expert in what it takes to attract, engage, qualify and (drum-roll please) close new business at Expel.

Hooked yet? We’d love to talk!

What Expel can do for you

• Provide you with a client-focused sales culture full of positive energy and built on integrity, creativity and transparency.
• Surround you with highly collaborative sales and marketing teams that know the act of creating a long-term customer starts with building trust during your initial outreach.
• Surprise you with the capability of our team and our willingness to creatively support your efforts, whether that's via teaching you about security, creating engaging content or investing in your development.
• Give you a career path that provides opportunities to grow into more senior sales roles at Expel.

What you can do for Expel

• Generate qualified sales leads by making phone calls, sending emails and connecting through social media channels with prospects at companies in our target market.
• Explain to prospects what Expel does, by making valuable contributions at each touchpoint from beginning to end.
• Coordinate and actively partake in the initial discovery calls you set up with prospects.
• Maintain detailed account and contact profiles in Salesforce and Outreach including activities, reports, and follow-up tasks.
• Develop and keep your knowledge up to date on Expel’s services, partners, differentiators, competitors, value proposition and related security technologies so you can effectively prospect and qualify leads.
• Research target customers and identify prospects using tools like Zoominfo, LinkedIn and online research.
• Partner with Inside AE’s to strategically prospect new business with the right titles/accounts.
• Consistently attain monthly, quarterly and annual targets.
• Other duties as assigned.

What you should bring with you

• An ability to influence others and build rapport quickly – especially over the phone.
• A high level of professionalism and a customer service mentality.
• Self-discipline, ambition and a track record of meeting and exceeding daily and monthly objectives.
• Strong communication skills – including written and verbal – and the ability to tailor outreach.
• High energy and a positive attitude
• Passion for new technology and an interest in learning about security.
• Hands-on experience with different sales techniques, including cold calls.
• Resilience and perseverance that lets you overcome objections.
• Experience with CRM software such as Salesforce.com (kudos if you've also got experience with prospecting tools like ZoomInfo, LinkedIn Sales Navigator, SalesLoft and Outreach).
• A resilient, adaptable to change, and curious approach
• 1-2 years sales or customer service experience (and ... better yet, experience with selling security or cloud-related products and services).
• A Bachelor’s degree or equivalent experience.

Additional notes

The OTE range for this role is $59,500 base & $85,000.00 OTE USD and equity.

We believe in paying transparently and equitably. Your salary will ultimately be based on factors such as your experience, skills, team equity, and market data. You’ll also be eligible for unlimited PTO (which we model and encourage), work location flexibility, up to 24 weeks of parental leave, and really excellent health benefits.

We’re only hiring those authorized to work in the United States. We do not currently sponsor immigration visas.

Our employees live all over the United States so you can work from the state you’re based, but you will be expected to travel to the office 4x a year for 1 week at a time. Our office is based in Herndon, VA. The SDR team meets to do our in-person Quarterly Business Reviews. We also have team events during that week.

We're an Equal Opportunity Employer: You'll receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

We’ll ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please let us know if you need accommodation of any kind.

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