Implementation Manager - Excelerate Supply Chain

When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Excelerate is a provider-led, physician-engaged change management model jointly owned by Cleveland Clinic, OhioHealth, and Vizient.  This unique model delivers solutions that allow its members to capitalize on recurring physician/clinical variation and sustainable cost containment opportunities.

Summary:

In this role, you will serve as the lead project manager for the onboarding and ongoing account management of Excelerate members. You will be responsible for driving sustainable cost savings through alignment to the Excelerate portfolio and leveraging Vizient clinical tools/solutions to address unwarranted variations.

Responsibilities:

• Lead the implementation process to identify the appropriate subject matter experts for customer training, integration, savings opportunities, and problem resolution.

• Develop actionable plans or programs for assigned provider relationships to optimize value.

• Create agendas and coordinate provider-facing progress by providing regular communication in regards to implementation steps.

• Set implementation timelines and goals, consistently monitoring and communicating to ensure timelines and goals are met.

• Demonstrate product knowledge of Excelerate contracted products to support provider clinical decision-making, and to conduct value analysis product conversions, measuring and communicating success and savings against Vizient provider value proposition and operational metrics.

• Ensure exceptional customer experience by providing education to providers so that they maximize use of Vizient tools, identifying implementation roadblocks, and using available resources to address and resolve issues in a timely manner.

Qualifications:

• Relevant degree preferred.

• 5 or more years of relevant experience required.

• Progressive experience in the healthcare industry or in a healthcare organization highly preferred.

• Business and/or clinical experience in health care highly preferred.

• Strong analytical, database, and critical-thinking skills.

• Excellent verbal, written, and presentation communication skills and demonstrated execution of executive leadership communication.

• Willingness to travel.

Estimated Hiring Range:

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer:   Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.