Healthcare Territory Account Manager
US - Tennessee - Remote
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Position Summary:
The Senior Territory Account Manager's role is to ensure achievement of territory sales objectives and growth targets for the assigned territory in line with the Company's mission; to develop and implement sales plans through both strategic and tactical activities; to accurately forecast sales projections; and to provide regular feedback on the status of specific sales opportunities, the market and competitor activities.
The location for this role is Nashville, TN. Territory to also include: W. TN, Louisiana, Mississippi, Arkansas, and Oklahoma.
Position is field-based, customer-facing and home office based.
Preferred Experiential Background:
- Knowledge of clinical and research applied genetics and genomics is required.
- Demonstrable experience working with key clinical and research accounts and customers in Houston.
- 5+ years or equivalent of proven life science capital sales experience.
- Success working effectively within a highly collaborative, team setting.
- Success with independent lead generation, prospecting and business development.
- Experience in consultative and strategic selling situations.
- Success driving complex sales within multi-layered environments.
- Experience winning/growing business and establishing long-term customer relationships.
- Highly motivated with strong drive to deliver exceptional results individually and as part of a team.
- Success working in a fast-paced environment and adapting to change.
- Understanding of next generation sequencing (NGS) and genotyping is foundational to the position.
Responsibilities:
- Development of territory and account-specific sales plan.
- Implementation/execution of sales plan to meet assigned sales quotas.
- Adjustment to sales plan in accordance with changing company and customer needs.
- Engage in accurate forecasting and sales pipeline management activities.
- Proactive utilization and maintenance of CRM database.
- Deliver technical/scientific seminars and presentations on Illumina products/solutions and their capabilities to customers.
- Demonstrate role and relevance of Illumina’s product portfolio and provide consultation to customers on same.
- Demonstrate command of scientific knowledge to engage in collaborative and consultative sales process.
- Proactively monitor emerging market trends and customer needs in order to identify new opportunities to create value for our customers.
- Effectively collaborate cross-functionally across company regardless of geographic location, in order to achieve goals and meet customer needs.
- Successfully navigate and manage a multi-tiered sales process for capital equipment, consumables, and services.
- Match customer business objectives to Illumina capabilities in order to deliver mutual value.
- Effectively prospect for and generate new customer leads and business.
- Actively manage existing accounts/customer relationships and continuously work to expand customer base.
- Develop and maintain strong customer connections at various levels in the organization.
- Proactively engage in ongoing learning of new applications and growth opportunities for Illumina technology, products and services.
- Effectively handle interpersonal challenges and keep self/team focused on customer.
- Demonstrate win-win approach in negotiations.
Education:
- Life Science Degree is required, advanced degree a plus
At Illumina, we strive to foster a diverse and inclusive workplace by cultivating an environment in which everyone contributes to our mission. Built on a strong foundation, Illumina has always been rooted in openness, collaboration, and seeking alternative views and perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and demonstrate our collective commitment to diversity and inclusion in the communities we live and work. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship. Apply
Job Profile
Customer-facing Field based Home office based
Benefits/PerksAccess to genomics sequencing Access to genomic technology Equity Family Planning Genomics sequencing Health/dental/vision Paid Time Off Retirement benefits Variable cash programs
Tasks- Collaborate cross-functionally
- Deliver presentations
- Develop sales plan
- Execute sales plan
- Forecast sales
- Generate leads
- Maintain
- Manage customer relationships
- Monitor market trends
Account management Business Development Collaboration Compliance Consultative Selling CRM Cultural Awareness Customer-facing Customer Relationship Management Forecasting Genetics Genomics Genomic technology Interpersonal Lead Generation Management Market Analysis Next-Generation Sequencing Pipeline Management Research Sales Scientific Knowledge Sequencing Strategic Selling
Experience5 years
EducationAdvanced degree Business Genetics Healthcare Management
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9