Head of US Sales & Account Management

Title: Head of US Sales & Account Management

Target locations: US, Canada

Moodle with us!

At Moodle, we’re on a mission to empower educators and learners worldwide with open, flexible, and innovative digital learning solutions. As the world’s most customizable and trusted open-source LMS, we partner with schools, universities, and organizations in over 200 countries to create better learning experiences for millions. If you’re ready to make a real impact,  and be part of a global movement shaping the future of learning, join us—let’s transform education together!"

About the Role

We are seeking an experienced and results driven Head of US Sales and Account Management, to lead and inspire the team and drive revenue growth. This is a high profile position with revenue accountability for new and existing business across our major customer verticals, Higher Education, Corporate and Federal. The candidate will be responsible for developing and executing strategic sales plans, mentoring and producing a high performing sales team, account growth and expanding Moodle’s market reach across the US.

This role requires strong and motivational leadership, an exceptional sales coach mentality and the ability to drive sales initiatives. We are looking for somebody driven, analytical, highly experienced in Sales and Account Management and excited to be part of the Moodle growth journey. 

What You’ll Do

Most days in this role usually involve a mix of:

Sales Delivery & Growth

• Responsible for the delivery and growth of the sales target for new and existing business across all key verticals in the US
• Manage and oversee the sales funnel end-to-end
• Implementing and delivering an inbound and outbound cohesive sales strategy to drive performance
• Collaborate effectively with Marketing team to drive targeted outbound activity and attend events as part of an outreach focus

Sales Planning and Forecasting

• Deliver effective short and long term sales forecasts that can be used to plan the future revenue of the business
• Measure the overall sales performance by vertical, product and service
• Conduct analysis to provide insight on sales performance to enhance future performance
• Use data to drive performance, monitor pipelines and improve conversion

Sales Operations & Support

• Set clear direction by determining the appropriate processes, systems and resources required 
• Ensure the CRM and other systems are always up to date
• Support the team with the use of systems and software, ensuring correct and compliant usage

Team Structure & Performance Management

• Ensure team members meet set sales budgets at appropriate and agreed levels of pricing 
• Determine the accountabilities and roles/ responsibilities of team members (including identifying how team members will work together)

Account/Contract Management

• Oversee and implement account management growth and support strategies
• Oversee contracts/NDAs/MSAs and legal and compliance

Requirements

We’d love to meet you

Especially if you can tell us about your:

• LMS sector experience 
• Sales experience in Education/Corporate or Federal Sector 
• Competent Salesforce experience
• Experience building successful and motivated sales and marketing teams
• Experience building relationships with internal and external customers
• Ability to work collaboratively with other business leaders
• Strong work ethic with proactive communication skills 
• Record of meeting and exceeding sales objectives
• Customer success-focused
• Experience managing direct and indirect sales organizations
• Experience and ease with technologies including the G Suite, Slack, PandaDocs, Jira, Asana or similar 
• Experience and understanding of client contracts and compliance

Physical & Travel Requirements 

Travel to corporate events/conferences throughout the USA and Globally Around 4-8 weeks travel per year

Home office work environment

Remote work

Benefits

What's in it for you?

Moodle has a globally diverse team with over 280 team members in more than 25 countries around the world. We’ve built a passionate team of hard-working, driven and diverse people from all over the world, united by a shared belief in the ability of our platform to make a positive difference to our world. We respect our colleagues and value an open and innovative workplace, filled with integrity and of course a strong focus on education (yes, these are our company values!)

In addition to this you can expect:

• Taking on a genuinely flexible, distributed role, working from anywhere in the world

• A fantastic range of benefits, focusing on work-life balance, wellbeing and ‘choosing your own adventure.’
• Working with a global team on a worldwide platform and make a real difference.
• As a certified B Corp, we are proud to be part of a global community of mission-driven companies dedicated to using business as a force for good.
• Salary of $125,000 depending on skills and experience, plus bonus.
• We’ll provide you with a benefits package, including health insurance coverage 401(k) contribution and much more. .

Learn more about Moodle  website.

At Moodle we are an equal opportunity employer that actively supports diversity and inclusion in the workplace and prohibits discrimination and harassment of any kind. We’re committed to fair recruitment and selection practices, ensuring we are drawing from a diverse range of sources to attract and select the very best person for the job. Learn more in our Diversity & Inclusion Charter.