Head of Revenue Operations

About Veho

Veho is the post-purchase experience company that unlocks the potential of everyday consumers and brands to fully participate in e-commerce. Building an entirely new end-to-end logistics infrastructure, powered by the latest technology and designed for the modern era of shopping, Veho is reinventing shipping, and all parts of the post-purchase experience as we know it. By removing the pain from delivery and returns, Veho is creating powerful opportunities for brands to engage and build deep loyalty with their customers like never before.

About The Role

The Revenue Strategy & Operations team at Veho is responsible for the strategy and operations for our Commercial organization (Sales, Account Management, Partnerships and Marketing). We are looking for a Head of Revenue Strategy & Operations to lead the team (currently team of 3). As a player coach, you will support the Chief Commercial Officer to run the day-to-day operations of the Commercial organization, push the strategic thinking of our go-to-market motion, and provide technical guidance to your team. 

Your role will be critical to ensure the productivity of the Commercial organization and inform the strategic vision of the company. You will also channel the voice of the customers to cross-functional partners such as Product and Finance. 

This role will report directly to the CFO and work closely with the Chief Commercial Officer. 

Responsibilities 

Lead the team to drive day-to-day operations of the Commercial organization (Sales, Account Management, Partnerships and Marketing)

• Organize the Commercial team reporting cadence for the Chief Commercial Officer

• Optimize workflows across the Commercial organization 

• Lead deal and customer status review 

• Assign territories and quotas, and continue to optimize the assignment 

• Define and track KPI and rep performances 

• Define and track the sales incentives and compensation plans; maintain scorecards to support performance management requirements 

• Ensure forecast and data integrity and accuracy in all pipeline, sales bookings, revenue and expansion systems; 

• Provide training, procedural compliance and policy enforcement across the operation

• Implement marketing and sales technology tools and automation to enhance analytics, efficiency, accuracy, and team productivity

Provide data-driven insights to inform the company strategy 

• Develop and execute a comprehensive revenue growth strategy aligned with Veho's strategic objectives inclusive of market analysis, competitive positioning and customer segmentation 

• Gather and analyze account/ICP intelligence (in collaboration with Competitive Intelligence) 

• Identify and navigate revenue and market oriented risks that could impact revenue generation and growth by developing strategies to minimize risks associated with market …