Growth Marketing Director, Client Partner
Remote -NY
Who we are:
Tinuiti is the largest independent performance marketing firm across Streaming TV, Google, Meta, and Amazon, with almost $4 billion in digital media under management and over 1,200 employees. With industry-leading expertise in search, social, Amazon and marketplaces, addressable TV, mobile apps, Influencer, Lifecycle, and more, Tinuiti understands that success requires both strategy and channel expertise. Our goal when we come to work every day is simple - to grow happiness. For our clients, their customers, our people and our partners. Growing happiness guides everything we do and our core values - Unleash Greatness, Never Stop Learning, Ignite Your Passion, Thankful Living, and Inspire Innovation & Change - inspire us to maintain a culture where our people take pride in their work and have fun doing it.
We support 100% remote work for applicants who reside in the United States.
The Position:
Reporting to the Head of Emerging Apparel & Footwear (Pod Leader), the Director, Client Partner (Emerging) will be the point person on day-to-day relationship management, growth, and strategy on assigned accounts and will be accountable for the net retention of assigned accounts. In this role, the Director, Client Partner will act as a trusted partner to our clients, identify their marketing challenges, goals, develop and coordinate execution of solutions, build and strengthen account relationships, and find opportunities to grow assigned accounts. This person will maintain vertical and channel knowledge relevant to the accounts in their purview and be able to apply knowledge of new industry developments as they service clients. They will have a strong understanding of their clientsâ KPIs, and take a data driven approach to identify and execute strategies that will be most effective in delivering results. Â
As Director, Client Partner â Emerging you will:Â
â Deliver net retention and growth:Â
- Ensure client satisfaction, retention and growth on accounts under your purview
- Create, maintain and execute on account plans across multiple media channels and Tinuiti solutionsÂ
- Broaden and deepen client relationships with day-to-day points of contactÂ
- Develop deep understanding of the clients' key business and challengesÂ
- Clearly demonstrate to clients how the account strategy delivers on the business need, with a focus on results and measurementÂ
- Drive the development of cross-channel media plansÂ
- Arm the client with knowledge and expertise to speak confidently about the strategic direction where requiredÂ
- Maintain working knowledge of client verticals and channelsÂ
- Deliver innovative thinking that inspires leading edge âŚ
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Must reside in the United States
Benefits/Perks100% remote work 17 paid holidays Above industry standard work-life balance Company-wide shutdowns Equal opportunity employer Flexibility Fully remote Fully remote environment Healthcare Professional growth opportunities Remote work Supportive culture Unlimited PTO
Tasks- Develop account strategies
- Drive client satisfaction and retention
- Identify growth opportunities
- Manage client relationships
Account management Account Strategy Amazon Client relationship management Communication Cross-Channel Media Planning Data analysis Digital Media Google Growth Marketing Interpersonal KPI Management Marketing Meta Performance Marketing R Reporting Sales
Experience5 years
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9