Global Solutions Engineer (Remote, North Carolina)

Company Description

Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation. 

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees. 

Job Description

As a Dynatrace Global Sales Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the Global Account Managers. You will be the expert on Dynatrace and all things APM. Global SEs will work as Dynatrace software intelligence platform technical and business experts and evangelists as part of the Dynatrace Sales organization. This will require the confidence and endorsement of key regional Sales leadership. Global SEs are the technical right arm of the Global Account Manager and support critical opportunities and activities across their Super Regions.

Incremental Key Responsibilities (including Sr. SE responsibilities):

• Demonstrate technical thought leadership and be a regional trusted advisor to existing and potential customers and partners.
• Cultivate key regional customer and partnership relationships. · Provide high level technical support for regional critical customer or prospective meetings.
• Keynote local speaking events and vigorously participate in social media platforms to extend Dynatrace’s presence and reach.
• Assist Field CTO with onboarding of new sales technical resources including mentoring to accelerate success.
• Determine and engage in speaking engagements for the Region and work with the Field Marketing Event's Team to capture keynote slots.
• Drive critical, regional technical sales cycles forward by presenting, demonstrating product capabilities, and executing Proofs of Concept in customer environments.
• Provide a conduit through which to shape the roadmap based on customer and prospect requirements

Qualifications

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 3+  years of experience within the observability space.

Preferred Requirements:

• Experienced in Dynatrace or comparable monitoring platform. Former application development, application performance, systems, or network industry experience a plus.
• Well known across the Region as a monitoring expert in cloud native environments. Traditional enterprise environments are a plus.
• Possesses deep technical understanding of the different cloud platforms and technologies (AWS, Google, Kubernetes, OpenShift, etc…) and demonstrates application of that understanding to customer business goals and why Dynatrace is the only solution that will make them successful.
• Conversant in real world examples of how Dynatrace has helped other customers be successful with their cloud strategies.
• Knowledgeable and articulate on why our competition (ex. New Relic, AppD, Open Source) is not positioned well to meet cloud strategy needs.
• Able to provide clarity on Dynatrace’s future direction and how it will benefit the customer.
• Able to articulate Dynatrace’s vision for the future of Software Intelligence in a cloud native world.
• Experienced in successfully driving technical sales cycles forward by presenting, demonstrating product capabilities and executing Proofs of Concept in customer environments.
• Masters degree preferred
• Experience in a combination of technical sales, IT, or information security positions. You must be in a senior technical or leadership role. Employment history must demonstrate increasing levels of responsibility
• Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate software intelligence platform related concepts to technical and non-technical audiences.
• Must be a critical thinker, with strong problem-solving skills.
• Be broadly viewed as a regional field leader for product feature guidance, solution deployment and adoption best practices, use case counsel, and platform integration.

Additional Information

Why you will love selling and working with our Dynatrace platform

• Dynatrace is a leader in unified observability and security. 
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. 
• The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.

Compensation and rewards

• The base salary range for this role is $130,000 - $170,000. When determining your salary, we consider your experience, skills, education, and work location.
• Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system. 
• We also offer medical/dental benefits, and a company matching 401(k) plan for retirement.

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.  If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.