Global Solutions Engineer (Remote, North Carolina)

Company Description

Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation. 

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees. 

Job Description

As a Dynatrace Global Sales Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the Global Account Managers. You will be the expert on Dynatrace and all things APM. Global SEs will work as Dynatrace software intelligence platform technical and business experts and evangelists as part of the Dynatrace Sales organization. This will require the confidence and endorsement of key regional Sales leadership. Global SEs are the technical right arm of the Global Account Manager and support critical opportunities and activities across their Super Regions.

Incremental Key Responsibilities (including Sr. SE responsibilities):

• Demonstrate technical thought leadership and be a regional trusted advisor to existing and potential customers and partners.
• Cultivate key regional customer and partnership relationships. · Provide high level technical support for regional critical customer or prospective meetings.
• Keynote local speaking events and vigorously participate in social media platforms to extend Dynatrace’s presence and reach.
• Assist Field CTO with onboarding of new sales technical resources including mentoring to accelerate success.
• Determine and engage in speaking engagements for the Region and work with the Field Marketing Event's Team to capture keynote slots.
• Drive critical, regional technical sales cycles forward by presenting, demonstrating product capabilities, and executing Proofs of Concept in customer environments.
• Provide a conduit through which to shape the roadmap based on customer and prospect requirements

Qualifications

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 3+ years of experience within the observability space.

Preferred Requirements:

• Experienced in Dynatrace or comparable monitoring platform. Former application development, application performance, systems, or network industry experience a plus.
• Well known across the Region as a monitoring expert …