Global Account Manager

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Global Account Manager (Remote) 

Full time, United States

In this role, you will be responsible for client retention, contract negotiation, implementation, and business consolidation, sales of products and services, financials (budgets, billing, payment, and profitability), business planning and reviews, establishing relationships with key decision-makers in multiple regions, staff development, business continuity, and escalation of operational issues. 

As a Global Account Manager, you will 

• Develop a truly global travel program with your client 

• Implement a Global Business Plan to establish, achieve and measure the business objectives of the global travel program 

• Manage Global Program Management team and provide coaching and mentoring 

• Establish and maintain relationships with key customer decision-makers 

• Explore opportunities to expand client servicing relationships through coordination of sales effort, pricing, and implementation 

• Oversee the implementation of new business, working closely with the global implementation team to ensure customer expectations are met 

About you 

• Prior travel management company or related business travel account experience desired 

• Account management experience required 

• Extensive business travel industry experience 

• Solid Regional or Global Program Management experience 

• Experience in implementing and managing large market/global clients 

• Ability to travel when needed 

About us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.