Field Deployment Engineer, Fleet (Remote) - United States

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

This is a post-sale, customer-facing, front-line role with primary duties of deploy network, hardware, and software solutions for Axon’s Fleet solutions. All candidates maintain a professional attitude with a strong focus on the customer’s total implementation experience.

What You'll Do

Location: Remotely from the United States, Domestic Traveling Role, On the road 100% (Mon-Fri)
Reports to: Sr Manager, Fleet Services or Technical Services Supervisor, Fleet
Direct reports: 0 (Individual contributor role)

• Maintain regular and predictable attendance.
• Identify and implement solutions within minimal assistance in a fast-paced environment.
• Flexibility to take on additional projects and adapt to changes in priorities.
• Customer coordination and execution of field commissioning tests.
• Deliver timely and detailed project deployment reports.
• Assist clients to monitor all software implementation lifecycles and assist with the appropriate customizations.
• Create accurate network diagrams and documentation for design and planning network communication systems.
• Engage with technology decision makers (Chiefs of Police, Command staff, Sheriffs, Directors of IT) and program managers, post-sale
• Train customer technical and non-technical staffs and 12V low-voltage sub-contractors on the proper installation and use of the full suite of Axon Fleet’s components and products. …