Enterprise Account Manager - Remote, Florida, USA
With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.
Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.
In this role, you will:
As an Enterprise Account Manager, you would handle an elite portfolio of restaurant groups and strategic accounts and assume responsibility for the restaurant and/or group relationship after the sale and installation is completed. You are charged with maintaining a high client retention rate by improving customer happiness and driving deep utilization of OpenTable services.You will engage in face-to-face meetings with decision makers to deliver business reviews, provide training and education related to using OpenTable software and online marketing exposure.
The position will serve as an advisor and primary point of contact for critical issue resolution for their respective portfolio. As an authority of their respective territory, you will gather feedback from restaurants to drive feature and functionality requirements for product upgrades and will assist management in devising account management plans and strategies specific to assigned territory.
OpenTable’s Sales and Restaurant Relations team is dedicated …
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Regions Countries Benefits/Perks401k with company Access to thousands of on-demand e-learnings Company-wide weeks off Company-wide weeks off each year Enriched learning and development opportunities Flexibility Focus on mental health and well-being Generous Paid Parental Leave Generous paid vacation Health, Dental & Vision plans Inclusive environment Leadership development Learning and development opportunities Paid parental leave Paid subscription to HeadSpace Paid therapy sessions Paid Vacation Paid volunteer time
SkillsAccount management Consultative Selling Data-driven decision making Marketing Relationship building Sales
Tasks- Deliver product presentations
- Ensure customer satisfaction
- Provide market feedback
8+ years
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9