Engagement Director - Remote

Imagen Technologies is a high growth healthcare startup enabling patients to be diagnosed, treated, and managed at their primary care appointment (vs. having to refer out to hospitals, imaging centers and other slow and expensive options). Today, we’ve built an AI-enabled platform that enables patients to receive immediate diagnostic tests, immediate results, and immediate next steps – all in a single Primary Care appointment. For example: through our platform, women across the U.S. are now receiving comprehensive breast imaging, results, and specialist-driven next steps at their local Primary Care office, condensing a multi-month diagnostic journey into 60 minutes. 

With over $160m in funding from Google Ventures and some of the largest clinical networks in the country, we are rapidly expanding this platform across the U.S. - from 7 states and 50,000 patients in 2022, to 16 states and 500,000 patients in 2023. By 2026, we will be delivering care across 35 states and to more than 5m patients per year.  

We’re looking for a talented Engagement Director who will be responsible for ensuring the success of Imagen’s largest existing customers and supporting the expansion of Imagen’s relationships with those customers. This role will cultivate strong relationships with leaders across the spectrum at each customer and ensure they find value in the work that Imagen does for them. The ideal candidate knows how to manage relationships both internally and externally to promote strong long-term alignment and customer satisfaction. This role requires travel up to 60% of the time. 

Responsibilities:

• Ensure customers find value in Imagen’s solutions and work with internal stakeholders to resolve any issues that could impact customer perception, ultimately driving clinically-appropriate utilization of Imagen’s services and therefore converting …