Energy Efficiency Account Manager (HVAC) - St. Louis, Missouri

Energy Efficiency Account Manager (HVAC)

Location: Remote Missouri (Field/Home - Greater St. Louis area preferred)

Ready to make a difference? 

As an Energy Efficiency Account Manager, you will support utility residential programs, by being the primary contact for the network of contractors providing weatherization to utility customers.  This position works closely with the ICF implementation team, to ensure the contractor network delivers consistently quality installations with outstanding customer service.  The energy efficiency and demand response programs bring energy efficiency and bill savings to customers, including under-served and disadvantaged communities in the greater St. Louis region and surrounding areas.      

As an Energy Efficiency Account Manager, you will gain exposure to various types of energy efficiency projects and typically provides account management, trade ally/service provider management, and other technical services for a utility energy efficiency program and their stakeholders. In this role, you would be responsible for training and ensuring the contractors deliver program services according to the Program guide.  In addition to contractor recruiting and training, this position will conduct market research and facilitate communications and coordination across a Residential Trade Ally/Contractor network throughout Missouri.  

Why you will love working here 

• Quality of life:  Flexible workplace arrangements, work-life balance, employee wellbeing programs 

• Investment in the community:  Donation matching, volunteer opportunities 

• Investment in you:  Education Reimbursement, Retirement Planning, 401k matching, Mentorship Programs, Free access to professional development resources such LinkedIn Learning 

• Any many, many more *Ask your recruiter for more details! 

What you will be doing: 

• Primary program field contact for HVAC and weatherization contractors in the utility network. Actively strengthening relationships with routine communication and in-person visits. Involved in additional contractor recruiting efforts when needed. 

• Travel extensively throughout Missouri meeting with contractors who are working in the utility’s energy efficiency programs.  

• Perform field QA/QC to validate technical project data as directed, ensuring compliance with requirements and process controls. 

• Coach and train Trade Allies and internal support team members on best practices, audit resolutions, and technical subject matter 

• Develop positive and productive working relationships with active and potential program participants, associations and product suppliers while supporting and promoting client programs.   

• Assist in ensuring that trade ally/contractor network is in compliance with all licensing, certifications, internal training requirements and other requirements that are required to actively participate in the programs. 

• Build and maintain in-person relationships with Missouri trade allies, subcontractors, and industry associations. There will also be opportunities to attend trade shows, conferences, and other events to promote and represent the program offerings 

• Identify issues, opportunities and lessons learned and contribute to the continuous improvement of the program design and delivery.   

• Oversee, distribute, and track any leads that are given to the trade ally/contractor network. 

• Stay informed on industry news, updates, and trends. 
• Travel within Missouri territory required, in field 50%.

What we need you to have (minimum qualifications):  

• Bachelor’s degree in building sciences, construction, energy resources, sustainability, or related field. Applicants can substitute one year of experience for each year of education.

• 2+ years of industry or academic experience in energy efficiency or business including strong understanding of HVAC systems, energy efficiency measures, and building performance.

• Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check.

• Experience with Microsoft Office Suite (PowerPoint, Word, Excel, and Outlook) 

What we would like you to have: 

• Excellent communication, negotiation, influence, and relationship building skills 
• Previous Sales or Outreach experience, specifically with HVAC residential customers, and contractors. 

• Existing relationships with local distributors  

• Experience and knowledge of residential energy efficiency 

• Experience working in or managing a trade ally/service provider network 

• Certified Energy Manager or BPI credentials 
• CRM experience (e.g., Salesforce, Microsoft Dynamics)

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

 

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. 

 

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.  

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$60,637.00 - $103,083.00

Missouri Remote Office (MO99) Apply