Documentation Specialist

Secure our Nation, Ignite your Future

This role will primarily serve as an internal BPA portfolio resource but may interface with clients on an as-needed project management basis. The position will report to a BPA portfolio lead.

Responsibilities​:

• Serve as the portfolio librarian ensuring and mentoring on best practices for setting up and maintaining consistent project libraries.
• Leverage existing ManTech platforms to include ConstantView, Jira, Confluence, PowerBI, Teams, Google Workspace, etc. to create a cohesive workflow.
• Maintain an awareness and sensitivity to minimize the impact change(s) have on project teams. Customize transition plans to meet the needs of stakeholder teams.
• Manage and contribute to documentation creation, delivery, and storage.
• Work with project team stakeholders to design, create, develop, and produce training and presentation materials for BPA and client products.
• Translate technical speak to layman's terms.
• Train/cross train individuals/stakeholder groups in processes relevant to the success of BPA projects.
• Edit and "wordsmith" documents for formatting and voice standardization and continuity.
• Communicate across teams to encourage collaboration, reduce redundancy, and avoid/remedy blockers.
• Maintain information databases and analyze for patterns that can highlight risks/issues or indicate process improvement opportunities.
• Research and report out findings either verbally or in written formats.
• Work with Jira leads to track outstanding, in progress and completed tasks.
• Attend meetings with agency and actionable responsibilities relevant to the position.
• Mentor and support project teams in knowledge management best practices.

Basic Qualifications:

• 5+ years of experience.
• Bachelor’s Degree from an accredited college or university.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office programs, namely Word, PowerPoint, and conducing virtual meetings in Teams.
• Proficient in learning new software systems and being able to train others. 
• Familiarity with industry best practices and standards.
• Extensive experience with MSOffice Suite to include Word, Excel, and Power Point
• Experience with SharePoint, Confluence, and/or Jira

Preferred Qualifications:

• Master’s Degree or relevant certifications in document creation and management.
• Knowledge and experience of Federal Government Financial Management Systems Training.
• Adept at learning existing and new platforms and applications such as Adobe Creative Cloud, Captivate, Articulate, Confluence, Jira, Google Workspace, MSOffice 365, Tableau, PowerBI, Prezi, SharePoint.
• Experience with Adobe Suites, Illustrator, Visio, PowerBI, Tableau.

The projected compensation range for this position is $76,400-$127,300. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For …