District Service Manager - Imaging Systems (Travel: Indiana)

Job Title

Job Description

As a District Service Manager, you will lead and manage a team of Field Service Engineers for Imaging Systems customer services, participating in the development and implementation of strategic and tactical plans to achieve annual revenue targets from core business and value-added services.  Your team will be responsible for customer satisfaction, performing to maintain and enhance the image of Philips in the local marketplace.

Your role:

• People Leadership (Managerial Courage, Command Skills, Developing Direct Reports and Others, Building Effective Teams)
• Customer Ownership (Customer Focus, Composure, Negotiating, Business Acumen)
• Operational Management (Drive for Results, Business Acumen, Decision Quality)
• Financial Accountability (Drive for Results, Business Acumen, Decision Quality)
• Strategic and Tactical Initiatives/Resource Balancing: Determine possible strategic and tactical initiatives and prioritize based on business needs and resource availability.
• Full profit & loss (P&L) responsibilities
• Approximately 60% travel across the specified geography (Indiana) is required.  The average driving time is 1-4 hours daily.  Occasional overnight stays and travel by air and/or train may be required.

You're the right fit if:

• You’ve acquired 7+ years of experience in leadership within equipment services or sales.  Diagnostic imaging or related healthcare technology background highly preferred.
• Your skills include solid experience managing a profit/loss business and the ability to develop and implement strategic initiatives to generate growth in revenue; ability to create competitive strategies and plans.
• You have a bachelor’s degree.  MBA preferred.
• You have excellent leadership, teamwork, influencing, mentoring, coaching, and interpersonal skills; excellent analytical, organization, and time management skills; effective communication skills including demonstrated stand-up presentation skills, group facilitation, and ability to effectively interact with customers.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

• You must be able to:
  • Travel for business and operate a company motor vehicle/drive (must maintain licensure and comply with fleet policy).
  • Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements.
  • Work flexible hours.
  • Wear all required personal protective equipment.
  • Lead/supervise others.
  • Comply with vendor credentialing.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is a field role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our commitment to diversity and inclusion.

Philips Transparency Details

The annual pay range for this position in IN is $103,000 to $175,000.

This role also includes company fleet/car, training, and advancement opportunities.  The actual base pay offered may vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.  

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered.  Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.  Details about our benefits can be found here. 

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. 

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

For this position, you must reside in the state of Indiana.  The preferred location is in the Indianapolis, IN area.

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.  Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.