FreshRemote.Work

Dispatcher Lead - Remote

What You’ll do :

  • Increase driver experience and revenue through proactive scheduling and planning

  • Create meaningful relationships with brokerage contacts by negotiating load prices and dedicated lane opportunities 

  • Act as a player/coach, supporting a team of dispatchers through initial training and coaching

  • Onboard new drivers to the dispatch program, understanding their needs and preferences ensuring a smooth transition to the program

  • Work hand in hand with Customer Success, Safety, and Operations to ensure drivers are successful

  • Provide technical advice and guidance to the product team for future tools and needs

What we are looking for:

  • 3+ years in truckload logistics logistics

  • 2+ years of Carrier Sales or Dispatch experience 

  • Willingness to roll up your sleeves and push projects forward

  • Clear and confident communication skills

Bonus:

  • Experience as a team lead or manager 

About CloudTrucks

CloudTrucks is a virtual trucking carrier in the multi-billion dollar trucking space. Core to this industry are over 3.5M truck drivers. They move more than 70% of all goods transported around the U.S., yet operate in a highly fragmented industry with huge opportunities for products, services and automation. We strive to deliver solutions that help truck drivers operate with much greater efficiency, increase their revenue, and offload business complexity. We are looking for uniquely exceptional people to join us on our journey as we massively scale into an industry-defining business.

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Job Profile

Benefits/Perks

Equal employment opportunities Prohibition of discrimination and harassment

Skills

Carrier Sales Coaching Communication Customer Success Dispatch Negotiation Operations Safety Sales Technical advice Truckload logistics

Tasks
  • Collaborate with Customer Success, Safety, and Operations teams
  • Increase driver experience and revenue
  • Negotiate load prices and dedicated lane opportunities
  • Onboard new drivers
  • Provide technical advice to the product team
  • Support and coach a team of dispatchers
Experience

3+ years