Director, Site Reliability Engineering

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world.  As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Position Purpose:

Directs the Site Reliability Engineering department in the design, integration, and implementation of optimum platform infrastructure performance, reliability, and security using continuous integration, continuous delivery (CI/CD) tools, processes, and designs. Develops strategic roadmap for services to automate monitoring activities and oversee the deployment of standardized and scalable software tools to ensure that systems operate without interruption at optimum performance. Reviews service disruptions to determine the root cause of issues and design solutions for improved reliability.

• Directs department in the execution of strategies that increase system reliability and performance through process optimization
• Advocates for innovation in the areas of distributed system flow and resilience, continuous feedback, and delivery
• Designs and implements service mesh systems while leveraging strategies to package platforms and services
• Collaborates with senior leadership on the development and other team leads to investigate issues and create new solutions to mitigate them
• Proactively partners and communicates with IT and Product stakeholders to achieve SRE goals and facilitate stakeholder business goals.
• Reviews the stress, security, and performance testing output and performs periodic system validation
• Oversees and ensures regular deployment of new versions of the systems and their subcomponents
• Establishes a roadmap and plan for enterprise-wide cloud reliability and scalability initiatives
• Approves platforms that teams can leverage to accelerate innovation in the areas of reliability, scalability, and velocity
• Provides strategic and technical leadership for software platform development, software operation transformation initiatives, and mentors team members
• Manages the hiring and training of new and existing staff, conducts performance / salary reviews, and provides leadership, technical guidance and coaching
• Shares knowledge and develops staff capabilities to strengthen understanding of business issues and best practices
• Develops and communicates departmental objectives; inspires and motivates team members to achieve results
• Drive large initiatives by collaborating across multiple teams and stakeholders
• Performs other duties as assigned
• Complies with all policies and standards

Education/Experience:

Requires a Bachelor's degree and 7+ years of related experience, including prior management experience.

Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.

Technical Skills:

• One or more of the following skills are desired.
• Experience with Other: software engineering, enterprise operations support, object-oriented programming, automation, consulting with internal customers, cloud-based enterprise-grade cloud systems management and full stack engineering
• Experience with Other: ensuring proper scalability and reliability aspects of public cloud platforms

Soft Skills:

• Ability to lead/manage others
• Collaboration and team building skills
• Effectively coaches and delivers constructive feedback
• Instills commitment to organizational goals
• Ability to communicate and make recommendations to upper management
• Effective conflict management skills
• Develops and delivers effective presentations
• Demonstrated negotiation skills
• Ability to analyze and interpret financial data in order to facilitate on projects initiatives and goals

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.  Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act