Director, Risk Control

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Position Summary:

This position supports the Arch Insurance Construction business unit by:

• Assisting underwriting in risk prequalification, assessment and selection

• Identifying/managing customer service needs and developing appropriate service plans

• Managing agreed upon account activities, expenses and relationships

• Monitoring and maintaining risk control services in accordance with regulatory requirements

• Developing/delivering risk control improvement efforts that assist underwriting and clients in understanding, evaluating and controlling exposures.

Roles & Responsibilities:

The primary function of this position is to support the placement of profitable insurance.

• Work collaboratively with Construction Underwriting to review risk submissions and complete the pre-qualification and risk review of desirable insureds. Provide Underwriting with detailed risk assessments of typical workers’ compensation, general liability, and auto liability exposures based on expected loss frequency and severity for specific risks and industry segments.

• Based on review of loss experience/history, provide Underwriting feedback on how well a specific risk mirrors expected loss performance for both new business and renewals.

• Identify/investigate specific accidents/claims that represent atypical occurrences.

• Provide Underwriting with information on exposures that may be unusual or unexpected for the specific risk versus class of risk based on scope of operations.

• Provide Underwriting with information on catastrophic exposures contemplated by class of risk, geographical location, employee/third party concentration, etc.

• Assist in new business marketing/sales and renewal (account retention) processes.

• Determine and implement consultative risk control and loss cost containment service strategies/needs for insureds.

• Conduct strategic risk improvement services such as loss analyses; contractual risk transfer reviews; fleet risk management reviews; quality assurance & quality control assessments; injury management best practices; and managerial level training and education to eliminate and/or reduce the potential for frequent and severe losses.

• Coordinate with regional Arch Construction Claims Management and TPA staff to ensure integration of risk control strategies and services into execution of claims management & managed care services.

• Participate in high visibility, high impact construction industry associations with defined strategic purpose (e.g., CFMA, AGC, ABC, ARTBA, NAPA).

• Provide pre-renewal monitoring and feedback to Underwriting. Maintain required documentation and completed task data in designated systems.

Experience & Credentials of Desired/Targeted Candidate:

• Minimum of 7-10 years of risk control/loss prevention, and/or risk management and safety experience with a GC/CM or large trade contractor.

• Minimum of a 4-year college undergraduate degree in a related technical field such as safety, risk management, loss control, construction mgmt, etc. preferred.

• Knowledge of insurance coverages, typical exposures to loss, and the economics of insurance and risk control.

• Prefer licensure and/or certifications such as Certified Safety Professional (CSP); Associate in Risk Management (ARM); Construction Risk and Insurance Specialist (CRIS) or similar professional designations.

Construction Knowledge & Competencies of Desired/Targeted Candidate:  Working knowledge of critical construction risk management principles and methods such as:

• General building, heavy/highway, specialty trades and civil/marine construction operations and exposures.

• Construction delivery systems, including design-bid-build, design/build, engineer procure construct (EPC), as well as joint ventures.

• Construction processes, such as constructability, budget, scope, schedule, sequence and means/methods.

• Strong background in General Liability exposures and necessary controls (QA/QC and CD prevention, Subcontractor Prequalification, Work Zone Liability, etc.)

• Contracts and contractual risk transfer techniques and methods.

• Fleet, crane and heavy equipment operations and controls.

• Wrap-ups and Controlled Insurance Programs (both owner and contractor controlled).

Skills & Competencies of Desired/Target Candidate:

• Ability to multi-task and organize to achieve competing priorities.

• A proven collaborator (“team player”) capable of partnering both internally with Underwriting & Claims, as well as externally with distributors (producers’ claims & loss control teams).

• Strategic and consultative mindset with demonstrated successes.

• Strong written/verbal communication and group presentation skills. Ability to quickly develop professional and meaningful underwriting risk assessments.

• Active in local/regional construction industry associations.

• Working knowledge of Microsoft Office Suite applications (Word, Excel and PowerPoint).

• Ability for frequent travel throughout the local region as well as potential periodic travel outside of the region to service multi-state accounts, conduct risk assessments, and participate in internal meetings and industry functions.  Estimated routine overnight travel is 25% per month with occasional peaks to 30-40%.

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For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

$133,753 - $180,959/year

• Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.

Click here to learn more on available benefits.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.