Director, Product Operations (Remote Eligible) - -REMOTE, USA-
As the Director of Product Operations, your primary responsibility will be ensuring the seamless strategic planning and execution of product design and development from inception to launch, in close collaboration with cross functional teams. Leading a small but mighty dedicated team, you will drive efforts to boost operational efficiency that empowers Product, UX, and Eng to focus on solving problems for our customers in service of our high level product strategy. You will be a strategic leader in our extended Product, UX, and Engineering organization and shape how we collaborate across functions and with partner organizations such as Support, Customer Success, Marketing, and Sales. You understand that the best Operations flies under the radar.
In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.
You will report to our Sr. Director, UX Research & Operations located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer.
You Will:
- Build a strong foundation of collaboration and partnership with cross functional leaders and stakeholders.
- Streamline and coordinate our product release process and tools in partnership with our Sales, Customer support, and Marketing teams.
- Partner with Product, UX, and Engineering leaders to oversee and continuously improve our rhythms of business including weekly and quarterly business reviews, quarterly planning, and metrics reviews.
- Be a role model for building and testing solutions in Smartsheet, pushing the boundaries …
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Regions Countries Benefits/Perks100% employer-paid premiums Company Funded Perks Disability plans Employee Stock Purchase Program Employer-paid premiums Equity Equity - Restricted Stock Units Flexible Time Away Program HSA Incidental Sick Leave Life Insurance Medical/vision and dental coverage options Monthly stipend Paid holidays Paid Volunteer Day Parental leave RSUs Teleworking options Volunteer Day
SkillsCollaboration Communication Customer Success Customer Support Leadership Operational Efficiency Problem-solving Process Improvement Product Design Product Development Sales Smartsheet Strategic planning UX Research
Experience6+ years
Education TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9