Director, Operations and Integrations

General information

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Job Title Director, Operations and Integrations Functional Area Teammate - Operations City Remote Work Location Type Remote State Remote Employment Type Full-time (30+ hrs/week)/FULLTIME

Description & Requirements

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Position Description & Requirements

PRACTICE OVERVIEW

Radiology Partners is among the largest and fastest growing on-site radiology practice in the US. We are an innovative practice focused on transforming how radiologists provide consistently exceptional services to hospitals, imaging centers, referring physicians and patients. With our state-of-the art clinical technology, specialized expertise, access to capital, and retention of top physician talent, Radiology Partners reliably exceeds the expectations of our clients, patients, and partners. We serve our clients with an operational focus, and, above all, a commitment to quality patient care. Our mission is To Transform Radiology.

POSITION SUMMARY

Radiology Partners is currently seeking an experienced Director to join its high-performing integrations team. This role is a great opportunity for a professional who thrives in a collaborate and high growth environment. As the Director, you will work directly with the Vice President and Senior Vice President of Integrations and Operations, and will lead large-scale hospital and physician practice integrations, acting as the primary project management and client relationship lead for your portfolio of integrations.  

POSITION DUTIES AND RESPONSIBILITIES

• Integrations Management
• Manage mid- to large-scale integrations, navigating varying types and complexities of integrations
• Drive results through internal and external stakeholders, managing functional teams to ensure necessary outcomes are met
• Facilitate and lead all integration communication touch-points, understand critical points of go-live failure and escalate appropriately, as necessary
• Develop and deploy on comprehensive staffing plans, determine staffing needs, lead recruitment efforts of new physicians
• Independently negotiate contract terms with physicians during the recruiting process
• Practice Management
• Create operational strategies that consider implications beyond the current moment/week/etc.
• Partner with both client and RP stakeholders to anticipate potential challenges and proactively create strategies and solutions
• Optimize physician schedule and staffing plan for greater efficiency and cost effectiveness, while ensuring compliance with SLAs
• Monitor demand vs. supply regularly and shift approach, as needed, to ensure budgets are met and long-term financial stability, while ensuring clinical needs are met (i.e. mitigating clinical gaps/shortages)
• Culture & Leadership
• Effectively navigate complex, challenging client relationships; diplomatically lead difficult conversations and manage issues (real or perceived) - in collaboration with field ops counterparts
• Develop proactive change management strategies for projects/initiatives
• Manage multiple projects or more complex projects, with limited oversight/direction, and serve as a SME for other teammates, functional leads, clients and physicians

DESIRED PROFESSIONAL SKILLS AND EXPERIENCE

• 3 years prior relevant experience in healthcare administration, operations, project/portfolio management
• Continuing education certificate/degree a plus (e.g. PMP, MHA, MBA)
• Experience working closely with physicians and healthcare leaders
• Requires a thorough understanding of customer relationship management, entrepreneurial based service delivery and an ability to adapt to a rapidly growing environment
• Demonstrated leadership in a management environment with core skills of detail orientation, follow through, process design, excellent communication and relationship management
• Experience managing individuals or teams is a plus
• Computer skills including Microsoft Office (Outlook, Word, Excel, PowerPoint)

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.

The salary range for this position is $110,000.00 - $120,000.00. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location, etc. This role is also eligible for an annual discretionary bonus. In addition to this range, Radiology Partners offers competitive total rewards packages, which include health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements).

Radiology Partners participates in E-verify.

CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1)Personal Identifiers; and (2) Education and Employment History.

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