Director of Account Management
United States
Powering Performance Marketplaces in Digital Media
QuinStreet is a pioneer in powering decentralized online marketplaces that match searchers and “research and compare” consumers with brands. We run these virtual- and private-label marketplaces in one of the nation’s largest media networks.
Our industry leading segmentation and AI-driven matching technologies help consumers find better solutions and brands faster. They allow brands to target and reach in-market customer prospects with pinpoint segment-by-segment accuracy, and to pay only for performance results.
Our campaign-results-driven matching decision engines and optimization algorithms are built from over 20 years and billions of dollars of online media experience.
We believe in:
- The direct measurability of digital media.
- Performance marketing. (We pioneered it.)
- The advantages of technology.
We bring all this together to deliver truly great results for consumers and brands in the world’s biggest channel.
Job Category
The Director of Account Management will be responsible for full ownership of 360 Finance by Modernize contractor clients. This position requires experience building and leading a team, internal and external communication, research and analysis, and support for all contractor launches and optimizations. This person must be analytical, resourceful, and will be able to prioritize multiple projects under tight deadlines. Responsibilities- Manage multiple contractor relationships and develop a positive working relationship with all customer touchpoints
- Partner with cross-functional teams to drive client initiatives, project opportunities, and strategic integrations.
- Structure and present reviews with process improvement recommendations, optimization opportunities, and new business opportunities
- Oversee monthly contractor performance, client launch, and management processes - full lifecycle management
- Access and analyze significant amounts of data to identify trends and/or patterns that lead to specific insights about programs
- Regularly work to identify unfulfilled contractor client needs and develop products & services to meet those needs
- Work closely with General Manager and other cross-functional teams on billing set up and invoicing
- Required Travel: 10-15%
Requirements
- Bachelor’s degree in a business-related field
- Seven years of work experience in managing clients/contractors and/or partners
- Experience in the lending industry and familiarity with home improvement lending (point of sale experience preferred)
- An understanding of and expertise in startup-level hard work
- Excellent project management and collaborative team skills
- Ability to identify process improvements and propose actionable solutions
- Outstanding analytical skills and rigor, excellent at complex problem-solving
- Must be very comfortable with numbers and highly proficient in Excel to analyze data (i.e., pivot tables, VLOOKUP, index match)
- Prior experience with BI/data visualization tools such as Tableau, Power BI, etc.
- Must be able to grasp the key drivers of the business, be comfortable with multi-tasking and have the ability to prioritize tasks given business drivers independently
- Solid understanding of metrics and how they impact the profitability of a business
- Jira/Confluence experience for project management/documentation preferred.
QuinStreet is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity or any other characteristics protected by law.
Please see QuinStreet’s Employee Privacy Notice here.
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Job Profile
Commission Employee benefits Equity Equity in the form of restricted stock units Health Care Health care benefits Paid Time Off Parental leave Performance bonus Retirement benefits Standard employee benefits Standard employee benefits programs
Tasks- Analyze data
- Collaborate with teams
- Drive client initiatives
- Identify client needs
- Manage contractor relationships
Account management AI-driven matching technologies Analytical Client Relations Communication Confluence Data analysis Data Visualization Digital Media Documentation Excel Home Improvement Integrations Jira Marketing Metrics Optimization Optimization algorithms Performance Marketing Pivot Tables Power BI Problem-solving Process Improvement Project Management Tableau VLOOKUP
Experience7 years
EducationBachelor's degree Business Marketing Related Related Field
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9