Director of 340B Account Management

About us:

PurposeMed was founded in 2019 with the mission of improving access to complex care for underserved communities. We’ve grown quickly in our first few years, and now our exceptional team serves thousands of patients each month across our multiple verticals.

PurposeMed consists of three complex care business units: Freddie, Frida, and Foria, and partners with Affirming Care Pharmacy. Freddie is focused on improving sexual health through education, prevention, and treatment with a focus on the LGBTQ2S+ community—we’re now the largest HIV prevention service in Canada and have recently expanded to the USA to further increase access to care! Frida is changing the lives of patients with easier access to adult ADHD diagnosis, and fast and affordable treatment. Foria Clinic provides trans, non-binary, and gender-diverse Canadians with gender-affirming healthcare. Affirming Care Pharmacy is a specialty pharmacy with locations in Calgary, Alberta, and Mississauga, Ontario. This partnership provides our patients with an end-to-end healthcare experience, from treatment, to prescription delivery, to continuous affirming care.

We’re one of LinkedIn’s Top 15 Startups in Canada, the #2 Company-to-Watch in Deloitte’s prestigious Technology Fast 50® program, and a member of the Team True North® roster as one of Canada’s fastest-growing and most promising startups. Our culture is highly mission-driven; our team is passionate about bringing healthcare to those who need it most. Best of all—we have fun doing it.

Permanent, full-time opportunity

Location - Remote (based in Canada)

Travel Required - This role will require frequent travel (estimated two trips per month) to existing states we serve and new states we want to onboard across the USA.

Though we have an office based in Calgary, this is a remote position that is open to candidates across Canada. PurposeMed's office is located on the unceded and traditional territories of the peoples of the Treaty 7 region in Southern Alberta, which includes the Blackfoot First Nation tribes of Siksika, the Piikani, the Kainai, the Stoney Nakoda First Nations tribes of Chiniki, Bearspaw, and Wesley and the Tsuut’ina First Nation. The city of Calgary is also homeland to the historic Northwest Métis and to Métis Nation of Alberta, Region 3.

Who we hope to find:

PurposeMed is looking for a Director of 340B Account Management. In this role, you will develop and execute a comprehensive sales strategy to expand Freddie USA's presence across all 50 states by identifying and onboarding new partner organizations. You will manage client accounts, ensuring an exceptional experience through regular performance check-ins and proactive problem resolution, eventually transitioning to a more strategic role as the team grows. You will leverage your expertise in 340B revenue opportunities to design and implement new services, collaborating with various teams to enhance service delivery and drive adoption. Additionally, you will lead Freddie USA’s external relations strategy in the 340B space by engaging in public speaking and forming strategic partnerships within the 340B sector and beyond.

In this role, you’ll make an impact by:

• Delivering an 11/10 experience to each covered entity (CE): Lead account management for each CE, which involves weekly performance reporting and bi-weekly check-ins, proactively identifying problems CEs may have and resolving them and helping each CE maximize their value from this partnership. As we grow the number of CEs we serve, your role will shift to managing a small team of Account Managers that lead the day to day of account management while you focus on more strategic accounts and initiatives.
• Building a 50-state footprint for Freddie USA: Create the covered entity (CE) sales strategy by identifying desirable CEs to partner within the 43 states we currently do not serve, build relationships with these CE’s, and ultimately onboard them to work with Freddie USA.
• Growing existing and new services: Use your knowledge and relationships with CEs to drive adoption of new Freddie USA service offerings, benefitting all stakeholders (patients, CEs, Freddie USA).
• Creating and leading our USA 340B External Relations strategy: Represent Freddie USA by sitting on panels at conferences and strategically building partnerships with organizations inside the 340B space and more broadly in the US ecosystem.

We need someone who has:

• 5+ years in a role on the account management, sales, or commercial team of a performance-oriented company with a proven track record of success
• Experience working in the 340B space, particularly with STD and/or Ryan White grantees
• Ability to build and strengthen partnerships at an executive level, while simultaneously managing multiple relationships 
• Clear communication—this position will require the ability to deeply understand the needs of a diverse mix of covered entities and communicate the value of Freddie USA’s offerings 
• Strong project management and prioritization skills—this leader will be managing a wide and varied group of stakeholders with different needs and will need to keep them accountable to deadlines
• Strong financial acumen that will help in prioritizing the right things for Freddie USA and PurposeMed as a whole
• Tenacity and drive—the ability to see challenges as opportunities and creatively overcome obstacles with a bias towards action
• A data-driven mindset—decisions are made based on analytical insights and focus on driving results for the right metrics
• An innate understanding that business success is a shared endeavor—hard work and collaboration are essential to getting the best outcomes for our patients
• A passion for PurposeMed's mission and solving healthcare challenges for underserved communities

It would also be great if you have:

• Experience building and leading a high performance sales/account management team through clear goals, metrics, and performance management practices

Compensation:

• $140,000 - $170,000 CAD/year
• Earn stock options through our Equity Incentive Plan—connect your efforts to PurposeMed’s growth as we work together to improve the lives of our patients across North America.
• The compensation listed above refers to a yearly base salary that may vary depending on a candidate's relevant qualifications, knowledge, competencies and work experience, and other factors including market conditions. Base pay is just one aspect of our total rewards at PurposeMed—see our other exciting benefits below! 

Do you think you could be our next Director of 340B Account Management? We look forward to seeing your application!

Why you should join us:

• Be part of a team of great people who don’t take themselves too seriously. While we’re serious about the problems we solve, we believe in having fun along the way.
• Make an impact, every single day. We’re providing compassionate, affirming care to many people who have never received the proper support before. 
• Be confident in bringing your whole self to work. Inclusivity is core to how we take care of our patients, our teammates, and ourselves. We create spaces that are safe and affirming. 

What we’re offering (based on full-time, permanent roles in Canada): 

Work/life flexibility and time off:

• Work flexibly within a team that’s remote friendly; we believe that work should fit around your life*
• 20 vacation days and a team that will remind you to use them!
• Annual winter break closure

Care for your physical and mental health:

• Extended medical, dental, and vision care starting on your first day of work!
• 8 wellness days
• $500 health and wellness spending account
• $2,000 mental health coverage with additional free online counseling through Inkblot Therapy and FeelingBetterNow mental health assessments
• $20,000 of lifetime coverage for gender-affirming care and procedures

Investment in your learning and growth: 

• $500 learning fund to use towards courses and other professional development
• Our unique People Potential program, in which you'll partner with your manager to identify opportunities to grow and achieve your full potential

Family care:

• $3,400 lifetime coverage for fertility drugs 
• Parental leave program for birthing and non-birthing parents–your choice of: 
• Short term: 4 weeks off to use flexibly in your first year of parenting
• Long-term: 13 weeks EI top-op

Eligible team members and their dependents** also receive no-cost access to PurposeMed’s services:

• Freddie: PrEP assessment and follow-up appointments
• Frida: ADHD assessment
• Foria: Gender-affirming care services 

If you are looking for a place that sparks your creativity, helps others, and will push you to be your best, then you’ll love PurposeMed.

PurposeMed is committed to being an equal-opportunity employer, and we highly encourage those from excluded and marginalized communities to apply. This includes groups such as (but not limited to): Indigenous, Black, and racialized communities, trans and non-binary, LGBTQ2S+, disabled, and HIV-positive people. You don’t have to check every single box above. If the job description gets you excited and you think you could contribute your expertise to our team—we hope you’ll apply!

*Most of our roles are performed virtually from home across Canada. Team members working onsite at Affirming Care pharmacies do need to be physically present.

**Permanent team members (employees) and their dependents are eligible, however, the person receiving the assessment must live in a province in which Freddie, Frida, or Foria operates, and be over the age of 18. Additional restrictions apply.