Director, NAMER Revenue Operations Business Partners, Commercial and SMB

Job Description

We’re looking for a Director, NAMER Revenue Operations Business Partners for Commercial and SMB,to serve as a strategic business leader to our North America Revenue organization for our Commercial and SMB customer segments. 

As Director, NAMER Revenue Operations Business Partners for Commercial and SMB, you’ll improve our global revenue team's scalability, agility, and productivity, driving cadences and operations in alignment with our GTM Leadership teams. You will do this through a combination of analytical insight, strong business acumen, ability to partner and influence both sales leaders as well as leaders in the cross-functional roles that support sales such as Marketing, Finance, and HR. If you’re excited to accelerate the growth of one of the world's fastest-growing B2B SaaS companies, we have a spot for you on our team.

This position reports to the Senior Director, Revenue Operations Business Partners for NAMER and is based out of the US, and includes a team of three, including two business partners and a segment-dedicated analyst. We’re looking for someone to join us immediately. 

What you’ll do:

• Lead an agile global Revenue Business Partner team as they: 
  • Serve as a trusted advisor to Sales and Success leaders to support and guide standard NAMER Commercial and SMB cadences and initiatives designed to drive productivity and growth.
  • Objectively analyze the performance gaps of each business, providing opportunity assessments and driving action plans via operating cadences, including forecasting, pipeline, and QBRs 
  • Design short, medium, and long-term improvements to each business's design, motion, and performance, including plays, SPIFFs, and programs.
  • Drive a deep understanding of our industry, our operating plan, revenue drivers, and target markets of all customer motions.
  • Identify and implement proactively operational improvements, enhancements, and system customizations to meet business needs.
• Become a trusted advisor to the Revenue Leadership team, partnering directly with the NAMER Commercial and SMB Leader and NAMER GM and serving as the primary point of contact within the Revenue Operations organization for the Commercial and SMB business. 
• Build a strong internal network of experts and resources to help drive effective change.
• Work closely with key stakeholders, such as Analytics/Insights, Enablement, Strategy Process/Technology, Data, Marketing, Product, and Revenue teams, to solve complex challenges and accelerate growth.
• Provide proactive feedback between the field and team to communicate issues, trends, and friction points and drive action to improve productivity
• Elevate priorities that impact Revenue teams, keeping Ops teams focused and executing on our highest priority initiatives.

What we’re looking for:

• BS degree is preferred; MBA or similar advanced degree a plus
• 8+ years in a Revenue Operations or CS/Sales Operations role for Commercial and/or SMB segments
• Demonstrated success in building and/or leading an Operations team at scale
• Experience working at a large-scale technology company is required; enterprise software is preferred
• Dedicated people manager with demonstrated leadership in delivering results with large-scale, cross-functional teams
• Strong executive presence with the ability to influence without authority 
• Proven track record of success in providing strategic guidance and operational oversight in Sales, Success, or Revenue Operations within a complex technology sales environment.
• Proven ability to develop tactical initiatives that improve sales productivity and performance. Background of introducing innovative performance metrics and improvement programs.
• Ability to utilize combined industry benchmarking information with a robust analytical capability to identify market trends and test alternative strategy approaches that yield superior performance.
• Ability to collaborate and build effective relationships with Procorians at various levels and across different organizational roles. Preferably has experience in matrix-style organizations.
• Strong communication skills with the ability to present to large groups and leverage storytelling to align multiple parts of the business
• Proven track record of establishing and managing operations with an emphasis on maintaining operating rhythms, dashboards, and other tools necessary to measure, evaluate, and improve business processes and performance
• Exceptional problem-solving and analytical skills; demonstrated ability to structure complex problems, develop solutions, and craft high-quality executive presentations.
• Experience in reengineering, organizational design, and process improvement; lean startup or design thinking a plus
• Flexibility to pivot quickly to new demands and with a high sense of urgency

Additional Information

Base Pay Range $169,320 - $232,815. Eligible for Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.

Perks & Benefits

At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact benefits@procore.com to discuss reasonable accommodations.

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For Los Angeles County (unincorporated) Candidates:

Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.