Director, IT Engineering

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

Join the IT Engineering team to help build the next chapter of enterprise IT at Affirm – ensuring great employee experiences and supporting the company’s ongoing growth. As a remote-first company, our tools and technology are critical to enabling all Affirmers; if you're passionate about delivering work with meaningful impact, this is the place for you!

We’re looking for a Director of IT to lead our Asset Management, Logistics, and Client Engineering functions. In this role, you will be directly responsible for driving our IT maturity forward and enabling the enterprise’s future growth. You will partner closely with the SAAS Engineering and IT Support teams to deliver process and technology solutions that enable them to support our internal customers while meeting our security, compliance and business objectives.

This role will report directly to the Senior Director, IT Engineering.

What You’ll Do

• Define and implement Affirm’s ITSM strategy

  • Implement new Asset management platform

  • Define and track health metrics

  • Develop software asset management strategy and approach

  • Recommend cmdb approach that makes sense for managing a primarily SAAS environment

• Establish IT governance and change control processes as needed

  • Ensure internal policy adherence

• Lead the Client Engineering Team

  • Remotely deploy and manage Affirm devices

  • Define and implement OS version testing strategy 

  • Improve Affirm’s security posture through active vulnerability management 

• Responsible for logistics and hardware acquisition

• Help develop IT’s 3-year strategy

• Serve as a trusted member of the IT leadership team

• Navigate and manage within an environment of ambiguity with diverse partners

What We Look For

• 10+ years of experience with IT management or related experience

• Hands-on experience working in a matrixed organization

• An understanding of leveraging Jamf MDM to ensure accurate, secure, and efficient data governance

• Excellent communication skills

• Experience with negotiation and resolving conflict from a place of listening and collaboration

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