Director, Government Solutions

Job Title: Director, Government Solutions

Job Location: Remote

About us:

Softheon is a dynamic and forward-thinking Software as a Service (SaaS) organization that is dedicated to ensuring affordable, accessible, and plentiful healthcare for every American. We are a pioneering force in the healthcare technology industry, driven by our mission to empower individuals and organizations with innovative solutions that transform the healthcare landscape. Our commitment to improving healthcare access and delivery is unwavering, and we are looking for top-tier talent to join our journey and contribute to our vision. If you're seeking an environment where your contributions are impactful and deeply valued, don't just join a company with ambition. Align with a purpose backed by a committed company.

Our Company Culture:

Our culture is built on collaboration, innovation, and appreciation. We value each employee's unique talents and contributions and understand that every individual plays a critical role in our mission to transform healthcare. Every day, we celebrate our team's dedication, creativity, and expertise, which drive us closer to our goals.

At Softheon, Our Mission is powering growth to make healthcare more productive, intelligent, and successful. Our Vision is Making healthcare affordable, accessible, and plentiful for every American.

About the role:

The Director of the Government Solutions serves as a customer liaison in the industry for Softheon’s biggest clients, while also mentoring and overseeing a team of fellow Senior Client Executives and Client Executives. You will have oversight to the purpose and status of each project and client engagement and with your decision-making capacity, provide perspective as needed and act as a sounding board for ideas and project issues and program impacts.  

The Director of the Government Solutions should have a passion for understanding software solutions and how they can impact the company’s client’s current and future operations. In this client-facing position, the Director plays a key role in helping to continue to expand external communication about the technical visions and market solutions the company is developing. 

Requirements

You will:

• Establish and cultivate relationships with the company’s largest clients.  
• Serve as an escalation point for various clients.  
• Form relationships with leadership of the clients.  
• Develop program assessment protocols for evaluation and improvement.  
• Continuously assess performance; research and develop new capabilities; and systematically apply learning and knowledge to the program.   
• Oversee multiple project teams, ensuring program goals are reached.  
• Assess and communicate client requests and issues to Product and Engineering departments.  
• Collaborate with …