Director, Client Development - Remote, United States

Account Director Client Development

Let’s be unstoppable together! 

Circana is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together.

Learn more at www.circana.com.

What will I be doing?

You’re a collaborative, curious, and highly motivated individual with an unparalleled attention to detail who’s looking for an opportunity to have an impact on some of the most well-known companies in the world. You are excited about the ways that data can impact and improve clients’ businesses, across all functional teams.

Our Footwear and Accessories Practice at Circana works with some of the most prominent brands in the industry. We are currently seeking a client-supporting Account Director to be an integral team member, dedicated to working with leading footwear, apparel and accessories companies and reporting to the SVP of Client Development.

Job Responsibilities

• Advanced Analytic Skills: Demonstrate ability to analyze and interpret data and translate it into meaningful insights and solutions for clients.
  • Approach client with coherent, actionable, and fact-based data/recommendations appropriate to their business needs.
  • Continually provide analytical solutions and business insights to address any business gaps and/or opportunities and create value for clients.
  • Identify business issues and opportunities and suggests the appropriate analytic solution/approach.
• Consultative Selling: Apply knowledge of client’s business and the industry to identify, create, and close business opportunities:
  • Target and sell services that address both expressed and underlying client needs/challenges.
  • Ask questions to uncover needs and test assumptions that help challenges the status quo.
  • Synthesize information on a variety of issues; translate the information into a project framework that ultimately provides solutions for clients.
• Impactful Presence: Demonstrate strong interpersonal communication and presentation skills:
  • Ability to present and visualize information effectively that gets beyond just the “what?” to the “so what?” and “now what?” Required – preparation of best-in-class presentations.
  • Demonstrate a flexible approach to communication; adapt messages quickly to the appropriate level or function with poise and polish.
• Client Focus: Consistently act with client satisfaction in mind and follow through on commitments to ensure the needs of the client are met:
  • Develop and maintain a deep understanding of customer needs and requirements.
  • Help customers identify solutions to problems they did not know they had.
  • Strong analysis and writing ability – digest diverse data sets into cohesive and succinct stories.
  • Track and organize multiple work streams against multiple clients and manage time and resources against changing priorities.

Requirements

• Bachelor’s Degree preferably in Data Science, Data Analytics, Marketing, Market Research, Merchandising, or Psychology. Master’s degree in Marketing, Economics, Statistics or Business Administration a plus.
• 8+ years of experience in marketing research, client services, customer/account -management or analytics (Retail sales data, consumer, custom survey research and/or syndicated research),
• Experience leveraging data to generate impactful, engaging and action-based analyses and presentations. Basic understanding of analytic models – forecasting, price and promotion, marketing effectiveness, – to tie solutions to client business issues.
• Experience managing a team of 1-3 people
• Excellent organizational skills with exceptional attention to detail.

Location

This position can be located in the following area(s): Remote

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.  An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $80,000 to $139,000.

 This job is also eligible for bonus pay.

We offer a comprehensive package of benefits including [paid time off, medical/dental/vision insurance and 401(k)] to eligible employees.

 You can apply for this role through Careers website link and/or Intranet site for internal candidates.

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