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Director, Analyst: IT Vendor Management - Location - Remote NA

Remote - California

Director, Analyst: IT Vendor Management
North America Remote

About the role:

Gartner Analysts are industry thought leaders who create must-have research, market predictions and best practices for a broad range of world-leading organizations. A Director possesses a keen eye for identifying gaps, problems, and solutions within the market they serve. They use their knowledge to help clients make better decisions, solve complex issues, and execute new practices that propel clients’ businesses toward key objectives. A Director publishes these insights as pragmatic and/or provocative research. Additionally, they reinforce Gartner’s value every day by engaging clients via in-person and virtual meetings, sales support visits, Gartner conferences and industry events. 

We seek candidates with expertise in IT vendor management, with specific expertise in IT vendor risk management strategies, processes, and tools. The ideal candidate will have a background in implementing and managing IT vendor risk management strategy, policy, and execution across IT categories. All candidates must be able to represent the larger body of Gartner research, conduct and publish research in IT sourcing, and vendor management, working with an international team of analysts.

What you will do:

  • Define and conduct ongoing research and analysis in IT vendor management trends, governance, organization, skills, tools, transformation issues, and best and next practices.
  • Advise clients on best practices regarding:
    • IT vendor management organization, operations, tools, and analytics
    • IT vendor governance models, policies, and processes
    • IT vendor risk management models, policies, tools and processes
    • Vendor relationship management strategies and practices
  • Perform research by reading, networking with clients, vendors, and analysts, evaluating and analysing information and participating in Research Meetings and other activities which comprise the Gartner research process.
  • Produce industry/role-specific research as necessary.
  • Add value to the research by analysis (which may include triangulation, pattern recognition, application of experience)
  • Answer (using video and audio conferencing, and written response via email) inquiries from clients in covered topic areas.
  • Create specified volumes of written research (e. g. Research Notes, Strategic Analysis Reports, etc.) in fulfilment of our commitment to clients.
  • Create materials for and deliver presentations to clients by face-to-face meetings, teleconferences, webinars, conferences, and other modes.
  • Provide individualized consulting for clients, which involves presentations regarding Gartner research and findings to individual companies or providing advice to end user or vendor clients.
  • Provide sales support by speaking to prospective and existing clients via telephone, by making face-to face sales calls with sales personnel and by delivering presentations at regional …
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