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Deal Desk Analyst

US-California-Remote, United States

At 8x8 Inc. [Nasdaq:EGHT] we put communications at the heart of our business and build technology that allows people to connect anytime, anywhere they are in the world, and on any device. XCaaS - the 8x8 Experience Communications Platform - brings together Employee and Customer Experience, enabling hybrid workforces across the globe to connect, collaborate, and delight customers, while providing businesses with real-time communications analytics, intelligence and unique insights.

Learn more on our company website at www.8x8.com follow our pages on LinkedIn, Twitter, Facebook and Instagram.

The Deal Desk Analyst is responsible for delivering deal analysis and deal structure guidance for multiple sales verticals with the mission to meet fiduciary responsibilities, customer requirements and sales goals which ensure successful execution in new business & revenue generation. This role directly contributes to scalability and efficiency gains in many of our internal processes that impact the overall customer experience. This role can be a fully remote role. This is a highly visible position that requires extensive interaction with senior executives and staff members across the entire organization, especially sales, customer success, marketing, product, finance, support, legal, and professional services. Success in this role will require capacity for establishing a close relationship with key members of these groups, building on collaboration and business critical-thinking skills to assess requests and find solutions that meet stakeholder needs. A successful candidate will have demonstrated the ability to proactively and effectively work together with all organizational levels within a fast-moving high-technology company, particularly interfacing between multiple teams worldwide.

RESPONSIBILITIES
Drive the end to end lifecycle of a quote to an order with discretion & independent judgment with respect & adherence to the policies & procedures currently in place.
Manage complex day to day contract creation process, working closely with sales representatives to articulate customer requirements, business case, and deal value to several and sometimes dissimilar stakeholders across 8x8.
Partner with sales leaders to understand close plans and timelines for high-level deals.
Provide deal strategy, structuring, review and business policy advice to sales in an effort to maximize current and future revenue and remain within an acceptable risk profile.
Responsible for ensuring non-standard requests received from Sales are communicated clearly, accurately and adequate justification is provided.
Administer approval process for the most complex and high visibility enterprise sales transactions to meet customer’s critical business requirements while expediting sales velocity, and adhering to 8x8’s operational …

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