Customer Success Manager ( West Coast)

Armis is looking for a few of the very best people in their field to join our A-team of big thinkers, doers, movers, and shakers. This unique opportunity truly offers the best of all worlds—start up culture, enterprise level benefits and security, and top pay for the industry. Got your attention yet? Good, keep reading, it only gets better.

Ok, so what exactly does Armis do?

Connected assets are growing at an explosive rate, across every industry and every geo. In today’s world of smart devices and BYOD, these assets come from every direction and are found in every possible environment and industry. And they’re critical to success for every enterprise. And because every single asset represents a very real potential vulnerability, they’re also the last line of defense against today’s sophisticated cyber criminals. 

Armis gives companies of every size—across every industry and geo—complete asset visibility, contextual intelligence, and continuous security. We have partnerships and integrations with the planet’s leading tech and cybersecurity players. And we’re building an incredibly smart and diverse global team of thought-leading technologists, creative visionaries and proven game changers who are ready to take Armis to the next level.

Location: This is a 100% remote position and we are considering candidates from any major city in PST or MST Time Zones

We are looking for a Customer Success Manager’s (CSM) to join our growing Customer Success Team, who are a key in helping our valued customers achieve their strategic objectives and obtain maximum maximum value from their investment in Armis. This will include helping identify new use cases and growth opportunities by informing the customer of our latest innovations and, capabilities, and match these to the clients’ business goals, while also identifying revenue opportunities. The CSM serves as the business liaison between the customer and all cross functional teams within Armis, including our Executive team, Product Management, Engineering, Sales, Training and Enablement and others.

Responsibilities :

• Manage a portfolio of up to 12 enterprise accounts throughout their lifecycle with Armis.
• Build strong customer relationships by engaging early as the customer transitions from POV to deployment. Work with customer and Armis account team to define success plan and strategy to meet customer’s objectives. Guide the customer through the implementation phase, delivering use cases and value, leading them to an operationalized state.
• Responsible for overall health and retention of …