FreshRemote.Work

Contract Manager

Virtual Office (Texas), United States

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

As a Contract Manager at Genesys, you play an integral part of the Legal team responsible for reviewing, drafting, editing and negotiating a variety of agreements. You will manage processes and help build a strong collaborative relationship with cross-functional teams. With a curious mindset, you'll continuously seek innovative solutions to enhance our processes and drive efficiency.

Your ability to work proactively and independently (or with minimal guidance) under tight timeframes will be essential as you manage contracts in a dynamic environment while maintaining the highest standards of professionalism and integrity.

This position will be remote and be supported by the U.S-based Genesys Legal team.
 

Responsibilities:

The primary responsibilities for this role include (but are not limited to):

  • Provide outstanding client service to internal stakeholders, including Procurement and internal business clients, pursuant to Genesys policies.
  • Independently, or with minimal guidance, review, redline, draft and negotiate a variety of vendor agreements, including MSAs, SOWs, and NDAs with efficiency and accuracy.
  • Negotiate, review and draft a variety of technology related agreements, including but not limited to software license, cloud subscription, evaluation and other license agreements.
  • Ability to work effectively in a fast-pace and complex environment with a high degree of collaboration, including working directly with the Procurement organization and other non-legal personnel on contracts and other matters.
  • Develop responses and propose alternative terms or language as needed.
  • Manage contract approvals and triage CLM requests.
  • Ensure compliance with Genesys policies, playbooks, guidelines.
  • Special projects and other duties as requested.

Qualifications/Skills Desired and Preferred:

  • University degree or equivalent required.
  • 5+ years of experience in negotiating and drafting contracts.
  • Negotiation skills that include the ability to explain company positions and policies effectively.
  • Ability to manage multiple projects simultaneously and prioritize tasks in order to complete …
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Job Profile

Regions

North America

Countries

United States

Benefits/Perks

Adoption Assistance Career growth Career growth opportunities Collaboration Commission or performance-based bonus Competitive salary Dental Development and career growth opportunities Empathy Fertility treatments Flexible work Flexible work schedules Flexible work schedules and work from home opportunities Great benefits Great benefits and perks Great benefits and perks like larger tech companies Growth Opportunities Impact Impactful work Independence Independence to make a larger impact Independence to make a larger impact on the company Market-competitive salary Medical Medical, dental, and vision insurance Open Time Off Open Time Off in addition to 10 paid holidays Ownership Perks Remote work Telehealth Telehealth coverage Vision Vision Insurance Work From Home Work from home opportunities

Tasks
  • Collaborate with teams
  • Collaboration
  • Draft agreements
  • Drive efficiency
  • Ensure compliance
  • Manage approvals
  • Manage multiple projects
  • Manage processes
  • Negotiate terms
  • Review contracts
Skills

Adoption AI AI-powered experience orchestration Analytical Attention to detail Business Outcomes Cloud Cloud Subscriptions Collaboration Communication Compliance Contract management Customer Experience CX Editing Empathy Genesys Genesys Cloud HR Interpersonal MSAs NDAs Negotiation Operational Improvements Organization Organizational Problem-solving Procurement Professionalism Project Management Security Software Software Licensing Sows Technology Technology agreements Vendor agreements

Experience

5 years

Education

Business Communications Degree Equivalent Technology University Degree

Certifications

Genesys Cloud

Timezones

America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9