Configuration Consultant - RTSM
North Carolina - Raleigh
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Veeva Systems, a leader in cloud-based solutions for the global life sciences industry, is looking for a Configuration Consultant to join our RTSM (Randomization and Trial Supply Management) team. The Configuration Consultant will configure RTSM projects based on the agreed-upon study requirements quickly and with the highest quality. This position requires great attention to detail. This is a full-time, exempt position. Days and hours of work are generally Monday through Friday, 9:00 AM to 5:00 PM, however hours are dependent on customer needs and deliverables.
What You'll Do
- Work closely with cross-functional team members and customers to understand RTSM requirements
- Configure the RTSM based on customer requirements
- Lead design review meetings with customers
- Provide RTSM expertise and guidance in the RTSM design
- Manage and configure data integration solutions
- Facilitate and troubleshoot the myriad of issues associated with designing complex systems and projects
Requirements
- 2+ year degree or equivalent experience
- 2+ years of customer service or other client relationship experience
- Proficiency in business software including MS Office and Text Editing software
- Excellent attention to detail
Nice to Have
- 1+ years of RTSM/IRT experience
- 1+ years in the Life Sciences industry
- Experience with Veeva Vault
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $70,000 - $100,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com. Apply
Job Profile
Basic life insurance Charitable giving Charitable giving program Company paid holidays Dental Employee success Flexible PTO Growth potential Life Insurance Medical Medical, dental, vision, and basic life insurance Paid holidays PTO Remote-first company Retirement Retirement programs Vision Work anywhere Work From Home
Tasks- Configure rtsm projects
- Lead design review meetings
- Troubleshoot complex systems
Attention to detail Cloud Cloud-based solutions Configuration Customer service Customer Success Data Data Integration Editing Integration I RT IRT Life sciences MS Office Organization Quality Randomization and trial supply management RTSM SaaS Text editing Veeva Veeva Vault
Experience2 years
Education2+ year degree Design Equivalent Equivalent experience MS
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9