Compliance Testing Manager II - Consumer Protection

Overview:
The Compliance Testing Manager II – Consumer Protection role is responsible for execution of the Bank’s second line of defense independent testing program over consumer protection; including Fair Lending/Fair & Responsible Banking, UDAP/UDAAP and other consumer protection related risks. This position is responsible for managing and leading compliance testing engagements utilizing a risk-based approach in line with department and industry standards and expectations to ensure the Bank’s compliance with applicable laws, rules & regulations. The Compliance Testing Manager II is responsible for the oversight and coaching of team members to deliver a quality product in line with department standards. As part of the Compliance Testing Group (CTG) management team, this role supports the development of the annual testing plan, continued enhancements to testing methodology, ongoing stakeholder engagement, talent management, and overall promotion of the Compliance Testing Group within the organization. The Compliance Testing Manager II will be responsible for contributing to special projects occurring within CTG which may entail designing and executing unique approaches to testing and risk management.

This position requires both subject matter expertise and working knowledge of applicable federal and state laws, regulations, rules, and guidance related to UDAP/UDAAP, fair lending/fair banking, and consumer protection principles, as well as working knowledge of lending products, services, and business operations. Successful candidates will be able to effectively build cross-functional relationships throughout the organization and collaborate across many lines of business as well as Legal, First Line Risk, Internal Audit, and Compliance to anticipate, manage, escalate, and remediate potential risks.

Position Responsibilities:

• Ensure compliance testing and issue validation is performed in accordance with department and professional standards.
• Stay abreast of key and emerging risks within the industry and ensure testing resources and engagements are aligned to the evolving environment of risk items, initiatives, and trends.
• Review and communicate substantive testing findings and control execution weaknesses to all levels of compliance and business unit management.
• Lead and moderate collaborative testing team discussions with all levels of management where judgment and opinions are effectively challenged.
• Review and finalize tiering of test findings prior to communication to respective impacted and interested parties.
• Lead or moderate discussions with business units and compliance groups to ensure consistent understanding of requirements.
• Responsibilities may also include system administrative duties such as maintenance, validation, and/or updating in the compliance data management system (Archer).
• Build strong, collaborative relationships with senior level staff within Internal Audit, First Line Risk, …