Clinical Solutions Delivery Consultant (Greater NYC)

Job Title

Job Description

Clinical Solutions Delivery Consultant – Patient Monitoring (Homebased: Greater NYC)

Bring your passion for patient care and technology to this role where you’ll be responsible for providing clinical customer support as the clinical application knowledge expert. You’ll facilitate solutions design, optimization, configuration, and delivery of Philips Hospital Patient Monitoring (HPM) products to ensure a quality customer experience.

For this position, you must reside within the territory of New York City.

Your role:

• Serving as a clinical resource to Philips HPM customers, working closely with the field service, sales, and project management organizations throughout a multiphase implementation and go-live process – establishing and maintaining strong working relationships with key internal partners and customers to enable a successful implementation team.
• Understanding customer goals and developing plans to support clinical solutions implementation and usage – delivering clinical services to customers that are consultative, advanced, and focused on workflows and optimization.
• Manages the clinical aspects of an implementation to include assessing workflows, evaluating education needs, creating education plans, determining custom configurations requirements, planning and delivering equipment and application education, supporting first customer use, encouraging ongoing adoption of change, and optimizing use of complex monitoring solutions.
• Understanding the clinical implications of technical implementations (including networks and clinical informatics systems); applying product and clinical knowledge to troubleshoot and solve problems.
• Travel across the specified geography is required (up to 90%). The average driving time is 1-4 hours daily and may exceed 50% at times. Occasional overnight stays and travel by air/train/bus may be required.

You're the right fit if:

• You’ve acquired 4+ years of experience as a Registered Nurse in a hospital environment. Prior clinical training and adult education delivery experience is highly preferred.
• Your skills include experience in an Intensive Care Unit (ICU), Critical Care Unit (CCU), Emergency Room (ER), Operating Room (OR), Neonatal Intensive Care Unit (NICU), and/or Pediatric Intensive Care Unit (PICU) settings. Knowledge of Philips IntelliVue monitoring equipment and applications preferred.
• You have a Bachelor of Science in Nursing degree or equivalent licensure to practice nursing (Registered Nurse); must be able to provide verification for current/active license. Certified Technical Trainer Plus (CTT+) and/or Virtual Certified Technical Trainer Plus (VCTT+) is preferred.
• You’re passionate about technology and education related to patient care.
• You have excellent verbal and written communication and presentation skills.
• You must be able to successfully perform the following minimum Physical, …