Clinical Application Specialist
United States of America - Remote Based
Job Title
Clinical Application SpecialistJob Description
Clinical Applications Specialist - Digital Pathology Solutions (Ft. Lauderdale, FL)
You will be in the driver’s seat to design and implement the Digital Pathology solutions together with our customers and enable cancer diagnosis to be done more effectively, of higher quality and as a result better patient care.
The Philips Digital & Computational Pathology Solution business started in 2007. It is now a business with worldwide presence (US, Europe, Asia) for total digital pathology solutions encompassing Second Generation Scanners for microscope tissue slides, a pathology Image Management System and several disease specific (mostly for cancer types) computer assisted detection (CAD) solutions. The business leverages the total Philips strengths and capabilities (brand, channels & technology) and has obtained a dominant market position.
In a world with increasing challenges for cancer diagnostic procedures and quality of patient care we want to be number one in empowering pathologists with digital pathology solutions so their expertise is supported by the best scanners, Image Management System, workflow and CAD/CDS solutions available.
Your role:
You will participate in various activities related to pre-sales support including demonstrations and presentations of the solution as well as process analysis, consultation, implementation, end user training, go-live and post go-live support.
Serve in a consultative role, through pre-sales, solution design, delivery, implementation, and service to provide customer a smooth, effective and successful implementation of Philips solutions
Analyzes the customer’s existing workflow and facilitates proper change management in the clinical or operational environment, ensures proper testing of the system and establishes a comprehensive training plan to provide for a smooth transition of the solution to the customer
Conduct current and future state workflow analysis and design for prospective customers, Configure the Philips Digital Pathology application to meet the workflow requirements of customers during implementation
Provide feedback and voice of customer, to the product and engineering teams for the Philips Digital Pathology solutions
Support tradeshow activities, attends seminars and training sessions necessary to maintain appropriate level of professional competence and/or licensure
You're the right fit if:
3+ years lab experience/ vendor experience with in-depth knowledge of the workings of a pathology lab OR 3+ years' experience with digital pathology workflows/implementation either as a vendor or a lab resource
Strong interpersonal and communication skills with the ability to build/manage relationships, and interact professionally with partners, Philips management, peers and non-team members
Change management, Rapid improvement and Lean …
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RestrictionsMust reside in or within commuting distance US work authorization
Benefits/Perks401k up to 7% match Company relocation benefits will not be provided Education reimbursement Generous PTO HSA HSA with company contribution Stock Purchase Plan
Tasks- Customer training
- Implementation support
- Pre-sales support
- Solution Design
- Workflow analysis
Analytical Change Management Clinical Clinical applications Communication Computer Critical thinking Customer Training Healthcare Implementation Interpersonal Leadership Lean Pathology Patient care Pre-sales Presentation Problem-solving Sales Sales Support Solution Design Technology Testing Training Workflow Analysis
Experience3 years
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