Client Solution Manager II - Commercial Card Implementations

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Client Solution Manager II within PNC's Commercial Card Implementations organization, you can sit anywhere within the PNC footprint.

This position would support PNC's Treasury Management Commercial Card Implementations area. The ideal candidate should have the following experience/skills:

• Minimum of 3 years of leadership/management experience
• 2 – 5 years of implementation experience
• 2 – 5 years of commercial card experience
• Knowledge of payment card processing/TSYS and Visa Spend Clarity
• Knowledge of transmissions, SMS, and ERP Systems

This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations.

Job Description

• Supports the execution of strategic initiatives. Recommends process improvements and connects strategy to business outcomes to drive desired client experience.
• Manages projects and programs ranging in medium to high complexity.
• Recommends improvements and connects strategy to business outcomes to drive desired client experience. Provides reporting to leadership.
• Participates in establishing and ensuring compliance with internal policies and procedures.
• Serves as a partner & liaison to Sales Product, Operations, and Account Management and manages and maintains relationships with internal/external service partners.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes …