Client Director, Microsoft, Cloud, Blog & Social Media

Client Director - Remote PST hours

Want to be part of an amazing team, hell-bent on crafting a better future for our clients? We’re always looking for customer obsessed people who are curious, data-driven, have a growth mindset, and thrive in solving complex business problems.

As a critical member of the Client Services Team, you are responsible for building relationships with our key clients and delivery teams to understand, evaluate and make strategic recommendations on how to make impact and execute on business goals.

We are analysts. Creators. Designers. Doers. Dreamers. Explorers. Geeks. Hipsters. Leaders. Learners. Renegades. Seekers. Strategists. Visionaries. And we fundamentally believe that we’re better together.

We believe in teamwork, fun, complex projects, diverse perspectives, and simple solutions. How about you? We’re looking for a Account Director with the passion and experience to design what matters – one project at a time.

Our Client Director will be a key partner to our [Microsoft GDC Paid Campaigns, Blog and Social] clients with an in-depth understanding of clients' goals, challenges, and how to best make impact to their business. This individual will be responsible for managing the day-to-day relationship, leading strategy sessions, helping to guide our clients to solve their business challenges by applying thought leadership and solution services deemed appropriate for their business. Collaborating with key team members across disciplines to deliver the highest quality work will be vital.

Would you like to...

• Maintain and grow assigned portfolio with an annual revenue target of $15M
• Build strong, long-lasting relationships with your clients by understanding their ecosystem and business goals
• Act as trusted advisor for any questions, challenges, escalations
• Create proposals and SOWs to drive account growth, facilitate client presentations to promote capabilities, and leads presentations and communication to senior and executive level audiences on projects
• In partnership with talent acquisition and recruiting, drive resourcing, onboarding, and ongoing support for the consultant delivery team
• Responsible for staying informed on activities that are occurring within each project on their account, act as the final sign off on all documentation/deliverables before they go to a client. This includes budget, project plan, samples/concepts, and deliverables
• Accountable for account planning development, general business rhythms for internal reporting, and continued client communication for all projects, business brief, budgets, and planning
• Collaborate with portfolio PM’s / PMO, work to create estimates with the team for client approval and approves client invoices
• Prepare MBRs and QBRs of …