Claims Supervisor

The Supervisor of claims is responsible for supervising activities in the claims department and oversees the investigation of insurance claims based on coverage.

• Hours are M-F 8am-5pm
• Starting pay is $65-$70K per year depending on experience.

What makes us different?

• Your medical benefits begin on your first day
• We provide excellent compensation and retirement programs
• We deliver exceptional paid time off
• We provide tuition reimbursement available after 6 months

What will be my duties and responsibilities in this job? 

Claims Management – 60%

• Supervises, organizes, leads, controls and coordinates the provision of services in the area(s) of but not limited to, claims administration, adjudication, compliance, litigation and liability, and corporate claims policy.
• Ensures complete and sound claims settlements, legal reviews and investigations when necessary.
• Evaluates claims staff work results by enforcing productivity standards, conducting quality audits and identifying trends.
• Responsible for resolving non-routine claim escalations.
• Subject Matter Expert (SME) for departmental processes, procedures and training.
• Manages workload for team to meet established service levels.

Team leadership – 40%

• Supports and drives overall priorities and initiatives of the department.
• Provide strong leadership to guide and inspire team members while fostering a positive and collaborative work environment.
• Set clear performance expectations and goals for team members.
• Conduct regular performance reviews and provide ongoing feedback while supporting team members development.
• Facilitate effective communication within the team and across departments.
• Resolve conflicts and interpersonal issues within the team while fostering a culture of continuous improvement.  
• Manage resources efficiently to meet team objectives.
• Monitor and analyze performance metrics to assess team effectiveness; oversees day to day improvements based on performance data.

What are the requirements for this position?

• High School Diploma or GED
• Adjuster License
• 5+ years of related experience in the function or similar external activity
• 2 + years of leadership experience and/or managing people

Pay Range:

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

Expected application deadline is

If date is blank then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

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For U.S. benefit information, visit myassurantbenefits.com. For …