Business Messaging Partnership Manager

Join the team as our next Business Messaging Partnership Manager

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

This position is needed to usher in the next wave of how companies interact with their customers. Twilio’s Customer Engagement Platform coupled with advanced messaging enables businesses to have personalized conversations and engage with their customers in-real time - at scale! The candidate will own growing and driving new use cases for NAMER. Responsibilities will span driving the sales process, nurturing emerging use cases, and collaborating with internal and external stakeholders from Product, Customer Success, to Sales.

In this role, you’ll:

• Partner with OTT channel partners to accelerate joint GTM motion and channel adoption
• Act as a conduit between OTT channel partners and Twilio teams to drive advanced messaging deployments that transition business messaging from 1-way to conversational flows within Global 2,000 and large to medium sized customers
• Synthesize multiple perspectives (Clients, Developers, Program Managers) and create clear and compelling conversational journeys aimed at solving an end user’s problem
• Grow partner referral pipeline to create opportunities for Twilio software sales
• Distill customer best practices and lessons learned from Sales, Marketing, and Product to drive the conversational commerce narrative plus Twilio’s Customer Engagement Platform 
• Land logos and case studies for advanced messaging channels for both new and existing customers
• Drive leads through the entire sales cycle to deployment, employing a solution-oriented sales methodology with a focus on advanced messaging use cases.
• Cultivate internal relationships across functional areas including Sales, Services, Product, Marketing and Business Development.
• Communicate and Evangelize the successes of advanced messaging to internal stakeholders across various organizations within Twilio

Not all applicants will have skills that match a job description exactly. …